HR Shared Services Administrator - Banbury

Company Description

As part of the UK&I HR team the role sits within the HR Shared Services Centre of Excellence.

The team is responsible for advising the UK&I business units, based on their substantive expertise, on issues concerning associate administration, including all people changes, systems and processes.

As part of the UK&I HR team the role sits within the HR Shared Services Centre of Excellence.

The team is responsible for advising the UK&I business units, based on their substantive expertise, on issues concerning associate administration, including all people changes, systems and processes.

Job Description

The role supports all associate administration across the UK&I Business Units and the broader HR team. The role will own the starters, leavers, and changes process for associates in the JDE HCM module. They will provide comprehensive HR administration and general HR assistance to the UK&I HR team through timely, accurate completion of all HR administrative tasks. The key focus will be HCM maintenance in the SuccessFactors Employee Central database, managing the UK HR inbox with timely and supportive communication, associate administration including contracts and benefit platform updates. The KPI’s for the role are based on compliance with defined internal controls and procedures, timely turnaround of instructions, being the custodian of employee data in accordance with GDPR and HR data reporting.

Responsibilities;

• Life Cycle Administration & Processes – undertake to complete administration for the full associate life cycle: starter, changes, leavers within the HCM module, payroll input and administration; offer letters/contracts, eligibility to work checks, data changes, leavers forms – in line with defined processes. Maintain starter & leaver and KPIs trackers for easy HRBP access and referencing.
• Associate Files – maintain and update all associate files in the secure central repository to ensure easy and timely accessibility of important employee information – archive in line with data retention controls.
• SAP SuccessFactors (HCM) – ensure correct data entry for new starters, changes and leavers based on accurate and timely template submissions. Raise relevant reports as required according to business needs directly from the system. Build and run reports directly from the system covering monthly employee KPI’s (movers/leaver/starters) to support the HRBPs.
• Liaise with the relevant Line Manager to plan and implement on-boarding for new starters. Manage the Day One Orientation and HR Administration induction including the site fire/safety program.
• Ensure accurate and timely enrolment of associates into all other benefits.
• Absence – Run the KPI absence report from Honeydew to assist HRBPs and ensure that the appropriate certificates are submitted for all sickness absences within each department.
• Collate and file the relevant sick/fit notes and update the relevant HRBPs with the latest return to work statistics.
• Ensure all new starters are eligible to work in the UK by performing the relevant right to work checks and facilitate references.
• Admin Support – manage all employee communications and administration as requested by HR team members: Long Service Awards / Holidays etc.
• First point of contact for associate transactional and administrative queries, providing solutions and/ or redirecting and escalating where necessary
• Responsible for responding to queries and requests that come into the HRSS inbox and keeping it maintained
• Ensure all ad hoc payments are made to include Coach Payments/Attendance Draw/Fire & First Aid Payments.
• Support with note taking during Employee Relations meetings
• HR team Purchase Order management. Ensuring strict adherence to company procurement policies. Oversee the creation, tracking, and processing of goods receipts, and collaborate with the finance department to streamline financial workflows and ensure accuracy
• Ad Hoc – provide ad hoc admin and general assistance to the broader HR teams when requested e.g. health screenings, flu jabs
• Support Global projects (systems/data) when necessary

Qualifications

Must have:

- HR administration experience with the ability to demonstrate a high attention to detail and right first-time mentality.

- Knowledge of HR policies and procedures and experience of providing advice i.e. maternity policy, sickness & absence policy.

- Good IT skills including experience of HR systems, ideally SAP/SuccessFactors and ADP iHCM2 Payroll with a strong aptitude for learning new systems quickly.

- Process driven with the ability to work with ambiguity to build and evolve process for continuous improvement purposes.

- A passionate administrator who has a positive outlook and genuinely takes pride and enjoyment from administrative duties.

Additional Information

Simplicity:

“Breaks down complexity and provides clear and consistent messages”

Entrepreneurship:

“Running the business as an owner and a partner”

Accountability:

“Taking charge and focusing others”

Discipline:

“Driving operational and financial excellence”

Solidarity:

“Building the power of one”

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