HR Services Support 3

Posted 2 Days Ago
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Boise, ID, USA
In-Office
Mid level
Information Technology • Consulting
The Role
Support enterprise Degreed LXP implementation by coordinating project workstreams, gathering and documenting requirements, leading UAT and testing, tracking risks/issues, and communicating with HR, IT, vendors, and stakeholders. Maintain project documentation, support integrations, reporting/KPIs, change management, and production readiness activities.
Summary Generated by Built In

OTSI (Object Technology Solutions, Inc) has an immediate opening for a HR Services Support 3


HR Services Support 3 (onsite Role)

 

MAJOR RESPONSIBILITES:

·         Project Analyst / Business Analyst supporting a large enterprise Learning Experience Platform (LXP) implementation.
Project coordination and project management support.
Business analysis and requirements documentation.
User Acceptance Testing (UAT) and testing support.
Stakeholder support and communication.
Supporting multiple project workstreams rather than leading the overall project.
Minimum 2+ years of relevant experience.
 Experience in project coordination, business analysis, testing, or related project support roles.
Ability to work in a supporting role within a larger project team.
Blend of project management and IT/testing experience.
Experience with Microsoft project management and collaboration tools (e.g., Microsoft Planner).
Familiarity with Agile concepts, requirements gathering, sprint activities, and demonstrations.
Experience with JIRA or similar project-tracking tools.
Learning systems, learning platform, or training-related project experience.
HR or learning domain experience is helpful but not required.


QUALIFICATIONS AND EXPERIENCE

 ·         Enterprise-level implementation of Degreed LXP, integrating multiple learning platforms into a unified learner experience
Seeking an experienced Contractor Project & Business Analyst to support enterprise learning and HR technology initiatives. This role will support GTM with system implementations, testing, documentation, governance, reporting, and operational readiness activities.
The ideal candidate has experience supporting enterprise software implementations and can effectively bridge business and technical teams to drive project execution and successful outcomes.
Support project planning, execution, status tracking, and workstream coordination.
Gather, document, and manage business and system requirements.
Maintain project documentation, process flows, governance materials, operating procedures, and decision logs.
Lead and coordinate testing activities, including UAT, test case development, defect tracking, and validation.
Track risks, issues, dependencies, decisions, and action items.
Support reporting, KPI development, and data validation efforts.
Coordinate activities across HR, Workforce Development, IT, business stakeholders, vendors, and implementation partners.
 Support communications, training, change management, and operational readiness efforts.
 Assist with system implementation, configuration validation, integrations testing, and production readiness activities.
2-5 +years of experience in project management, business analysis, systems analysis, or enterprise software implementations.
Experience supporting large, cross functional technology projects.
Strong requirements gathering, process documentation, and technical writing skills.
Experience leading or coordinating UAT, and system testing activities.
Strong stakeholder management, organization, and communication skills.
Experience working with both business and technical teams.

 

Preferred :

Experience with learning technologies, HR systems, LMS, LXP, talent, or workforce development platforms.
Experience supporting system integrations and vendor implementations.
Experience with reporting, analytics, and KPI development.
Familiarity with Agile, Waterfall, or hybrid project methodologies


Skills Required

  • Minimum 2+ years relevant experience
  • Experience in project coordination, business analysis, testing, or related project support roles
  • Ability to work in a supporting role within a larger project team
  • Blend of project management and IT/testing experience
  • Experience with Microsoft project management and collaboration tools (e.g., Microsoft Planner)
  • Familiarity with Agile concepts, requirements gathering, sprint activities, and demonstrations
  • Experience with JIRA or similar project-tracking tools
  • Experience leading or coordinating UAT and system testing activities, including test case development and defect tracking
  • Strong requirements gathering, process documentation, and technical writing skills
  • Experience with learning systems, learning platforms, LMS, or training-related project experience
  • HR or learning domain experience
  • Experience supporting enterprise-level implementations (Degreed LXP integrations)
  • Experience supporting system integrations and vendor implementations
  • Experience with reporting, analytics, and KPI development
  • Familiarity with Agile, Waterfall, or hybrid project methodologies
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The Company
Bengaluru
1,153 Employees
Year Founded: 1999

What We Do

Transform Your Business with OTSI Since 1999, OTSI has been at the forefront of IT consulting, technology solutions, and managed services. As a global innovator, we empower decision-makers to enhance efficiency, drive digital transformation, and unlock growth. With 15 offices in 6 countries and a Global Delivery Center in India, we offer flexible, scalable solutions with 24/7 support through our “Follow-the-Sun” model. Why Choose OTSI? Trusted by Fortune 500: Proven success with 100+ global clients. Industry Expertise: Serving sectors like Banking, Healthcare, Energy, Telecom, and more. Innovative Solutions: Cutting-edge technologies and tailored approaches for superior outcomes. Our Core Focus Areas: Data & Analytics: Big Data, Engineering, Modernization, Insights. Digital Transformation: Cloud Computing, Mobility, RPA, DevOps. QA & Automation: Comprehensive Testing, Automation, Digital QA. Enterprise Applications: Full-Stack Development, SAP, Microsoft, Custom Solutions. Disruptive Technologies: IoT/Edge Computing, Blockchain, AR/VR, Biometrics. Ready to Lead the Future? Partner with OTSI for customized solutions that drive productivity and growth. Let’s connect!

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