Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers are amazing companies. These companies help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility. Our people are energized problem solvers who take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, who are looking for a place to make an impact. And if that's you we would love to have you join us!
Job Description
As an HR Shared Services Specialist SR - LA, you will be the primary contact for employees and managers, providing guidance on HR policies, and Workday transactions. You will resolve HR inquiries, manage cases through Workday Help, and escalate specialized requests to the appropriate HR teams when needed. Additionally, you will support employee lifecycle activities, maintain HR records, assist with self-service transactions, and deliver a high level of customer service while ensuring accurate and efficient HR operations. You will report to the Lead, HR Service Center - LA.
Main Responsibilities:
- You will resolve HR inquiries related to onboarding, employee data, leaves, mobility, benefits, and payroll support.
- You will identify process improvements that enhance service efficiency and employee experience.
- You will manage escalated cases and recommend appropriate solutions.
- You will train new HR Specialists on procedures and customer service best practices.
- You will partner with HR teams and vendors to resolve complex inquiries.
- You will maintain accurate employee data, documentation, and HR transactions.
- You will manage cases through Workday Help and monitor service performance.
- You will support system testing and process improvement initiatives.
- You will provide guidance on HR policies, procedures, and self-service tools.
- You will support audits, acquisitions, reorganizations, and other regional HR activities.
- You will promote best practices and continuous improvement across the HRSC team.
Mnimum qualifications:
- Bachelor's degree in Business Administration, Human Resources or related field.
- Three years of shared service center or HR representative experience in HR Operations and Global Employee Relations.
- Experience handling confidential information.
- Work with peers and customers (typically internal) to exchange or present information. Build stable working relationships internally
- Experience with HRIS systems.
- Proficiency Microsoft Office suite.
- Analytical ability
What We Offer:
Our benefits package includes …
- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development
... and other local benefits!
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At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
Skills Required
- Bachelor's degree in Business Administration, Human Resources or related field
- Three years of shared service center or HR representative experience in HR Operations and Global Employee Relations
- Experience handling confidential information
- Experience with HRIS systems
- Proficiency with Microsoft Office suite
- Analytical ability
- Ability to work with peers and internal customers to exchange or present information and build stable working relationships
Rockwell Automation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rockwell Automation and has not been reviewed or approved by Rockwell Automation.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, mental‑health support, disability and life insurance, and wellness resources. Multiple plan choices and supportive programs contribute to the package feeling well‑rounded.
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Retirement Support — Retirement benefits include a 401(k)/Retirement Savings Plan with employer matching that is positioned as a meaningful part of total compensation. These offerings reinforce longer‑term financial security as a core strength.
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Parental & Family Support — Paid parental leave was expanded and a paid caregiver leave was added, indicating clear support for family needs. These policies are complemented by flexibility signals and dedicated paid volunteer time.
Rockwell Automation Insights
What We Do
At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.
