HR SERVICES SPECIALIST SR - Asia Pacific

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Rockwell Automation is hiring a senior HR Services Specialist to be based in Electronic City, Bengaluru. HR Services is the centralized team that handles essential HR functions for Rockwell Automation. The purpose of the team is to improve efficiency, reduce costs, and ensure consistent HR service delivery. You will be part of this dynamic HR Shared Services team. You will report to Manager – HR Services Center, Asia Pacific.

Your Responsibilities:

• You will receive, route, resolve, and close all RA HR inquiries within their specialty or assignment in an accurate and timely manner. Specialist areas could include: hiring and onboarding, employee data changes, leave of absence administration, accommodation requests, employee separations, global mobility transactions, and local benefit or payroll support.
• You will provide data entry support when employees are unable to complete activities through the self-service portal in Workday.
• You will handle escalated requests and provide a proper solution by analysing the problem, the impact on the customer and advising on any appropriate actions.
• You will collaborate with appropriate HRSC leadership/staff, COE, HRBP or third parties to resolve complex inquiries or transactions.
• You will use Workday Help tool to capture, track, and follow-up on inquiries; entries used to monitor Measurement trends, track performance, provide feedback, and improve quality.
• You will perform specific Local Procedures as Onboarding, Offboarding, Benefits Enrollment, Audits (if region requires).
• You will maintain employee documentation (personnel file creation, retention, and deletion)
• You will implement process improvement projects to enhance customer experience.
• You will participate in system testing and identification of system and user interface issues; provide feedback to HRSC leadership.
• You will educate employees and managers on HR resources available to them and encourage the use self-service tools.
• You will provide consultation on integrating new acquisitions into our standard HR practices and systems.
• You will partner with HRBPs/HRGs on business reorganisations to ensure organisational structures are accurate.

The Essentials –

• You have 10 years of progressive experience in HR Shared services and Operations for a large organisation.
• You have used Workday or equivalent large HR systems.
• You have experience in stakeholder management, playing advisory role for stakeholders.
• You have knowledge of local labour laws, compliance and statutory requirements.
• You have worked in M&A environment supporting the integration efforts for the organization.
• You will provide direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions.
• You will receive and respond to requests concerning HR policies/programs.
• You will route requests from employees to others for additional information.
• You may respond to practices inquiries through online resources and telephone.
• You will process several paper and electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, performance evaluations, benefits, termination of employment.You will Input employee personal data into human resources information/computer system (HRIS) database and documents activities.

What We Offer:

• Our benefits package includes …
• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. 
• Employee Assistance Program 
• Personalized wellbeing programs through our OnTrack program 
• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.