HR Services Coordinator

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

HR Services Coordinator

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

Role Overview

The HR Services Coordinator is part of the Global HR Service Delivery Operations team and plays a key role not only in delivering high-quality HR services, but also in ensuring service continuity, process consistency, and ongoing optimization across Japan.

This role acts as the primary process coordination point for HR Services delivery in Japan, ensuring effective alignment and collaboration across local, regional, and global teams. The HR Services Coordinator in Japan takes an end-to-end view of service delivery, proactively identifying improvement opportunities, challenging the status quo, and driving continuous enhancements to service quality, efficiency, and employee experience.

The Impact You’ll Make in this Role

As an HR Services Coordinator, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

Service Delivery & Operations

• Respond to HR-related inquiries from employees, ensuring accurate, timely, and high-quality resolution
• Execute procedures related to the employee lifecycle, including hiring, termination, leave of absence (LOA), and return from leave
• Manage document handling between employees, managers, and external stakeholders
• Maintain accurate employee data in Workday and internal HR records and ledgers

Benefits & Programs Administration

• Provide operational support for non-statutory employee benefit programs, including:
  • Company housing (move-in/move-out support, payments, accounting entries, inquiries)
  • Employee savings plans and group insurance (enrollment, changes, vendor coordination, payments)
  • Relocation (validation, processing of relocation and education-related expenses)
  • Various allowances (review, payroll input, employee inquiries)

Specialized Administration

• Manage administrative processes related to corporate pensions (DB/DC) and health insurance programs
• Coordinate with external vendors and authorities, ensuring compliance and accurate data handling
• Prepare and issue employment-related certificates and official documentation

Reporting & Data Management

• Prepare and distribute regular HR reports (monthly, mid-month, ad hoc) based on Workday data
• Ensure data accuracy and provide insights to stakeholders across HR, Finance, and other functions

Process Coordination & End-to-End Ownership

• Act as the key coordination point for HR Services processes in Japan, supporting and guiding other team members involved in service delivery
• Ensure effective coordination of activities across local, regional, and global teams, enabling seamless and consistent service delivery
• Maintain visibility of end-to-end processes, proactively identifying gaps, bottlenecks, and inefficiencies
• Support prioritization and alignment of work across stakeholders to ensure continuity, workload balance, and service quality

Continuous Improvement & Optimization

• Proactively identify opportunities to simplify, standardize, and improve HR processes and ways of working
• Challenge the status quo by reviewing current practices and recommending more efficient and scalable solutions
• Collaborate with regional and global teams to align on best practices and drive process consistency and harmonization
• Support the implementation of process improvements, including updates to tools, documentation, and workflows

Service Continuity & Risk Management

• Support knowledge sharing, documentation, and cross-training to ensure business continuity
• Identify potential service risks (capacity gaps, process dependencies, operational challenges) and propose mitigation actions
• Contribute to maintaining stable operations during periods of transition, change, or increased workload

Your Skills and Expertise 

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher

In addition to the above requirements, the following are also required:

• 3+ years of HR operations experience, ideally in Benefits, Pension, or Health Insurance administration
• Experience in working in the international environment
• Strong communication and stakeholder management skills, with ability to collaborate across local, regional, and global teams
• Demonstrated ability to coordinate work and operate in a team-based service delivery model
• Strong continuous improvement mindset, with ability to identify inefficiencies and propose practical solutions
• Ability to think end-to-end and process-oriented, with strong attention to detail
• Strong organizational and time management skills, with ability to manage competing priorities
• Analytical and logical thinking skills
• Strong Microsoft Office skills (especially Excel)
• Fluency in English

Work location: Tokyo, Japan

·       Hybrid (Onsite and Remote): On-site

Travel: NA

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

   

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

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