HR Service Center Rep

Posted 5 Days Ago
Be an Early Applicant
Rosemont, IL, USA
Hybrid
20-26 Hourly
Junior
Fintech • Information Technology • Marketing Tech • Financial Services
Committed to being an employer of choice through strong principles, shared values, and distinctive culture.
The Role
Provides HR service center support to employees through phone and email, researching and resolving questions related to leave, benefits, compensation, payroll, time off, onboarding, and open enrollment. Supports HR team requests and assists with legal and audit inquiries. Requires HR-related customer service experience and proficiency with Microsoft Office; Workday knowledge is preferred.
Summary Generated by Built In

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”



Why join us?


  • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by Globe & Mail (past 6 years)
  • Competitive pay and discretionary bonus eligible
  • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
  • Family-friendly work hours
  • We offer opportunities to grow and develop in your career
  • Promote from within culture


Why join this team?


  • We have a culture that encourages an entrepreneurial spirit
  • We offer multiple opportunities for development and upward mobility


What You’ll Do:


As a member of the MYHR Service Center, you will be the face of Human Resources to our employees providing exceptional customer service while solving sometimes complex issues. Working in the Corporate HR department, this position provides comprehensive HR and team member level support via both phone and email to all Wintrust employees across our different companies.


  • Provide HR related customer service support, responding to questions and researching issues for Wintrust team members. 
  • These employee HR transactions include but are not limited to leave-of-absence management, benefits, compensation, payroll corrections, time off, onboarding new employees into relevant systems and assisting with annual benefits open enrollment.
  • Provide support to HR team members for various HR requests. 
  • Assist with legal/audit requests


Qualifications:


  • 1-3 years of HR-related customer service experience.
  • Bachelor’s degree preferred.
  • Highly proficient in Microsoft office suite.
  • Workday system knowledge preferred.
  • Salesforce experience a plus.

Benefits:


Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance


Compensation:


The estimated hourly range for this role is $ 20.20 - $26.44 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience.


#LI-HYBRID

 

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life.  To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success.  Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Skills Required

  • 1-3 years of HR-related customer service experience
  • Bachelor's degree
  • High proficiency in Microsoft Office Suite
  • Workday system knowledge
  • Salesforce experience

Wintrust Financial Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wintrust Financial Corporation and has not been reviewed or approved by Wintrust Financial Corporation.

  • Affordable Benefits — Employer covers a large share of medical premiums, making health coverage comparatively low cost. Plan options are broad and pair with HSA/FSA choices and wellbeing programs.
  • Parental & Family Support — Paid maternity, parental, and adoption leave are structured and fully paid, with backup childcare access through Bright Horizons. Adoption assistance and family support resources further strengthen caregiving support.
  • Retirement Support — A 401(k) with a company match and an employee stock purchase plan provide multiple savings and ownership avenues. Match mechanics and plan access are noted features of the total rewards offering.

Wintrust Financial Corporation Insights

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The Company
HQ: Rosemont, IL
5,284 Employees
Year Founded: 1991

What We Do

Wintrust Financial (Wintrust) is a financial services holding company based in Rosemont, Illinois, with $50 billion in assets. Wintrust engages in the business of providing traditional community banking services, wealth management services, commercial insurance premium financing, mortgage origination and more.

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