HR Representative

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Conway, AR, USA
In-Office
Financial Services
The Role

GENERAL DESCRIPTION OF POSITION

The HR Representative provides administrative and clerical support in functional and confidential areas of Human Resources, including but not limited to onboarding and offboarding, records management, and other employee life-cycle tasks and duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Process new hire files, termination files, and employee changes and transfers. This includes notifying various departments of new hires, terminations and other status changes to ensure proper systems and access are enabled or disabled timely. This duty is performed daily.

2. Timely maintain employee information in Human Resources Information System (HRIS), including filing of employment related records/files. This duty is performed daily.

3. Assist employees with personnel information and interpretation of personnel policies and procedures. This duty is performed daily.

4. Train and assist management in related HRIS platforms and processes. This duty is performed daily.

5. Complete pre-employment background screens, including drug tests. This duty is performed daily.

6. Provide an effective onboarding experience for new employees and ensure all paperwork is completed properly and timely. This duty is performed as needed.

7. Process mobile and remote access requests. This duty is performed as needed.

8. Prepare correspondence related to Adverse Action. This duty is performed daily.

9. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.

10. Completes required BSA/AML training and other compliance training as assigned. This duty is performed as needed.

11. Performs various clerical duties such as filing, organizing, and answering phones and emails. This duty is performed daily.

12. Manages the HR group email distribution box by receiving and distributing emails according to subject matter. This duty is performed daily.

13. Delivers, processes, and distributes the mail. This duty is performed daily.

14. Completes verifications of employment. This duty is performed daily.

15. Maintains confidentiality and exercise discretion at all times. This duty is performed daily.

16. Verify input and assist other HR Representatives. This duty is performed as needed.

17. Provide an effective onboarding experience for new employees and ensure all paperwork is completed properly and timely. This duty is performed daily.

18. The ability to work in a constant state of alertness and in a safe manner. The duty is performed daily.

19. Completes required BSA/AML training and other compliance training as assigned. The duty is performed daily. 

20. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 12 to 18 months related experience and/or training, and 7 to 11 months related management experience, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement. 

CRITICAL THINKING SKILLS

Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

SHRM-CP or SHRM-SCP

SOFTWARE SKILLS REQUIRED

Intermediate: 10-Key, Alphanumeric Data Entry, Human Resources Systems, Spreadsheet, Word Processing/Typing

Basic: Contact Management, Payroll Systems

WORKING CONDITIONS

Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

 The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.

While performing the functions of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, talk or hear; occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; color vision; and peripheral vision.

ADDITIONAL INFORMATION

Required Education and Experience:

- High school diploma or equivalent
- At least one (1) year Human Resources or equivalent experience
- At least one (1) year in a business/clerical environment
- At least two (2) years using Microsoft Excel, Word, and PowerPoint

Required Proficiencies:

- Ability to communicate effectively both orally and via written word.

Occasional travel may be required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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