The Human Resources Relationship Manager (HRRM) serves as an embedded strategic HR consultant and primary point of contact for leaders within an assigned Business Unit. The HRRM develops a deep understanding of the business, diagnoses people and department needs, advises leaders, and connects the business to the appropriate HR resources and Centers of Expertise (COEs). The role drives consistent execution and adoption of the talent strategy and delivers strategic interventions to team/department level needs.
Responsibilities
Develop a deep understanding of the Business Unit and build trusted relationships with business leaders.
Use curiosity, workforce insights, and strategic thinking to uncover root-cause people and organizational challenges, understand their linkage to the broader HR ecosystem, and proactively engage the appropriate HR resources, programs, and solutions to support business outcomes
Advise leaders on talent planning, change management, organizational design, team effectiveness, leader development, and related people matters at the department and team level.
Translate enterprise talent strategy into Business Unit adoption plans and drive consistent execution of cyclical talent processes.
Assess needs and connect leaders to the appropriate Talent Management and HR Center of Excellence resources.
Partner with COEs to combine enterprise expertise with local business insight, clarify ownership, and shape practical solutions.
Analyze workforce trends, risks, and opportunities using available data and tools, including Glint, HRNow, and Workday.
Advise on and facilitate Team Effectiveness tools, including MIT/LIT, Start, Stop, Continue, and New Team Formation.
Support leader and team development plans.
Share insights, practices, and feedback across the centralized HRRM team to strengthen consistency and continuously improve the HRRM model.
Qualifications
3-5+ years of progressive Human Resources or related strategic consulting experience.
Strong consultation skills with the ability to advise leaders at multiple organizational levels.
Demonstrated ability to ask strategic questions, diagnose needs, and translate insights into practical solutions.
Strong facilitation skills
Solid business acumen and the ability to connect business priorities, workforce data, and talent strategy.
Demonstrated success leading through influence and collaborating across business and/or HR teams.
Excellent written, verbal, facilitation, interpersonal, and presentation communication skills.
Ability to navigate ambiguity, manage competing priorities, and adapt in a fast-paced environment.
Experience in project management.
Strong initiative and natural curiosity.
Experience in talent planning, change management, organizational design, team effectiveness, leader development, or related disciplines a plus
Experience with Workday and case management tools is preferred.
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#Hybrid
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law – whether actual or perceived – including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
Skills Required
- 3-5+ years of progressive Human Resources or related strategic consulting experience
- Strong consultation skills advising leaders at multiple organizational levels
- Ability to ask strategic questions, diagnose needs, and translate insights into practical solutions
- Strong facilitation skills
- Solid business acumen and ability to connect business priorities, workforce data, and talent strategy
- Demonstrated success leading through influence and collaborating across business and/or HR teams
- Excellent written, verbal, interpersonal, and presentation communication skills
- Ability to navigate ambiguity, manage competing priorities, and adapt in a fast-paced environment
- Experience in project management
- Strong initiative and natural curiosity
- Experience in talent planning, change management, organizational design, team effectiveness, or leader development
- Experience with Workday and case management tools
JM Family Enterprises, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JM Family Enterprises, Inc. and has not been reviewed or approved by JM Family Enterprises, Inc..
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Strong & Reliable Incentives — Bonuses and profit sharing are positioned as meaningful parts of total compensation and are provided when the company performs well. Annual incentive programs further augment cash compensation.
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Healthcare Strength — Comprehensive medical, dental and vision coverage is paired with wellness incentives and onsite Health & Wellness Centers at major locations. Onsite fitness facilities and access to company clinicians reduce barriers to care.
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Retirement Support — A robust retirement suite includes a 401(k) with company contributions, profit sharing, and references to a pension program for some roles. These long‑term programs enhance overall financial security beyond base pay.
JM Family Enterprises, Inc. Insights
What We Do
JM Family Enterprises, Inc. was founded by automotive legend, Jim Moran in 1968. It is a privately held company with $16 billion in revenue and more than 4,500 associates. Rooted in automotive and united in its strong culture and core values, JM Family is in the business of helping other businesses succeed. As a long-term partner, it is invested in its companies, associates and its communities. Driven by exceptional performance, current subsidiaries are in the automotive, financial services and franchising industries. Its family of companies includes: Southeast Toyota Distributors, the world’s largest independent distributor of Toyota vehicles; JM&A Group, a company committed to improving automotive dealers’ performance by offering Finance & Insurance products and services, dealership training and consulting; World Omni Financial Corp. (dba Southeast Toyota Finance), a captive financial services company driven to delivering an exceptional dealership and customer experience for Toyota customers in the Southeast; JM Lexus, one of South Florida’s leading Lexus dealers; DataScan, a provider of solutions for wholesale asset financing and inventory risk management; and Home Franchise Concepts, a multi-brand franchise network consisting of Budget Blinds, Tailored Living featuring PremierGarage, Concrete Craft, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up and Two Maids & A Mop. JM Family has earned various awards for its culture, products and services, including 23 consecutive years on Fortune’s 100 Best Companies to Work For list.
