The Role
The HR & Recruiting Coordinator handles candidate experience and internal HR operations, coordinating interviews, managing HR data, onboarding, and supporting employee inquiries.
Summary Generated by Built In
About the Role
The HR & Recruiting Coordinator at Automatiq supports both the candidate experience and internal employee operations, ensuring a smooth, organized, and high-quality process from first interaction to onboarding. This role spans scheduling interviews, maintaining accurate ATS and HRIS data, assisting with new hire onboarding, supporting employee inquiries, and working closely with HR and Hiring Managers across the company. As an HR & Recruiting Coordinator, you will help manage the earliest touchpoints of the hiring lifecycle while also supporting day-to-day HR activities including documentation, compliance tracking, benefits support, and internal communication. You will play a key role in creating a seamless experience for candidates, employees, and internal stakeholders.
Responsibilities
- Recruiting Coordination:
- Coordinate interviews across multiple teams and time zones, including phone screens, virtual interviews, and hiring manager meetings
- Manage candidate communication throughout the hiring process, ensuring timely follow-up and a positive candidate experience
- Help administer job postings across internal and external platforms, verifying consistency and accuracy
- Prepare and track weekly recruiting reports, hiring metrics, and onboarding reminders
- HR Operations Coordination:
- Coordinate the end-to-end onboarding and pre-employment process by preparing new hire paperwork, organizing first-day logistics, assisting with systems access, and managing background checks, reference checks, and other pre-employment requirements.
- Monitor and triage HR help tickets, ensuring timely routing, tracking, follow-up, and resolution across HR, IT, and Operations
- Support compliance and policy initiatives by helping track deadlines, maintain documentation, and assist with audit preparation
- Address employee questions regarding policies, benefits, PTO, systems access, and other general inquiries
- Maintain employee records by updating personnel files, tracking required documentation, and supporting HR compliance needs
- Contribute to cross-functional projects involving HR operations, talent initiatives, employee experience programs, and organizational culture efforts
- Assist in special projects as needed to support evolving business priorities
Core Qualifications
- Professionalism & Work Ethic:
- High level of professionalism, discretion, and respect for confidentiality
- Excellent follow-through and reliability in managing open tasks
- Ability to work both collaboratively within the team and independently with little supervision
- A proactive, can-do team player who approaches work with confidence, humility, and a collaborative, flexible mindset
- Communication & Interpersonal Skills:
- Excellent communication skills with the ability to provide clear, timely updates to candidates and employees
- Quick to learn new HR concepts and dedicated to fostering a positive, high-quality workplace
- Organizational & Adaptability Skills:
- Strong organizational skills with exceptional attention to detail
- Ability to manage shifting priorities, adapt quickly to last-minute schedule changes, and remain highly productive in a remote work environment
- Strong problem-solving skills and ability to take initiative
- Technical Ability:
- Comfortable navigating multiple systems including Google Docs, Drive, Sheets, Excel, ATS platforms, HRIS systems, Slack, Guru, and internal dashboards
Preferred Qualifications
- Background in HR coordination, recruiting support, people operations, or administrative roles
- Over 2 years in candidate-facing or employee-support positions
- Familiarity with ATS and HRIS platforms
- Skilled at coordinating interviews across multiple time zones
- Involvement with onboarding processes, HR documentation, or compliance support
- Comfortable thriving in a fast-paced, remote work environment
About Us
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. Our technology suite streamlines the entire ticket resale process, from effortlessly listing tickets on multiple exchanges to dynamically adjusting prices based on market shifts, and even ensuring tickets reach event-goers promptly.
We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market. We are equally relentless in maximizing our team’s career goals and aspirations by building a company of people who share the same drive and passion. If you are looking for a culture based on great people, technical excellence, and continued growth — where your contributions and ideas really do make a difference — come join us at Automatiq!
Automatiq is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Fair Chance Notice for California Applicants
Automatiq considers qualified applicants with arrest or conviction records. Criminal history disclosure or background checks occur only after a conditional job offer. A criminal history may have a direct, adverse, and negative relationship with the following duties of the role:
—Access to transaction data, privileged information, proprietary information, etc.
—Interactions with customers, employees, vendors, agents, and third parties.
Such a history may potentially result in the withdrawal of a conditional offer of employment. If a conviction directly related to the job raises concerns, candidates will have the opportunity to explain circumstances surrounding the conviction, provide mitigating evidence, or dispute the background report.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Top Skills
Ats Platforms
Excel
Google Docs
Google Drive
Google Sheets
Guru
Hris Systems
Slack
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Following the merger of Broker Genius’ industry-leading dynamic price automation technology and Seat Scouts’ industry-leading ticket distribution technology in December of 2020, Automatiq was formed in June of 2022 to solidify the unification of these two companies. Founded by Sam Sherman in 2013, Broker Genius now services over 500 customers who represent over $4 billion a year in ticket sales. The Automatiq data-driven automation platform has helped clients sell over $6 billion of ticket inventory and delivered over 10 million tickets. Automatiq’s mission is to help clients maximize profits through an all-in-one platform by optimizing revenue and lowering operating costs.
