EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
In Human Resources, we collaborate with the innovators who drive DISH's creative ambition. From recognizing and fostering the development of our company's talent to navigating an ever-changing business landscape, our HR team drives positive change for both the company and our team members interested in growing their careers at DISH.
Job Duties and Responsibilities
Key Responsibilities
- Documentation of current workflows within the systems we manage
- Creation of job aids that walk through system clicks step by step
- Documentation of future state workflows in new tools or for future rollouts/enhancements
- Building and managing enhancement note and communication tracking
- Helping to manage enhancements in our ticketing system in partnership and collaboration with Product Managers
- Manage smaller applications and technology platforms, acting as a junior Product Manager
- Analyze product data and user behavior to identify trends, opportunities, and help to inform product decisions
Skills, Experience and Requirements
Education and Experience
- A Bachelor's degree in a relevant field (e.g., Business, Computer Science, or Engineering) or equivalent practical experience
- 2+ years of experience in an Analyst, Business Intelligence, or Product-focused role, with proven experience supporting technical projects and systems
- Strong analytical skills with the ability to define problems, collect data, establish facts, and draw valid conclusions
- Excellent written and verbal communication skills, including the ability to write reports, business correspondence, procedure documents, and communicate technical messages to non-technical audiences
- Demonstrated ability to achieve results when working with ambiguous scopes and constantly changing priorities
- Strong organizational and time management skills
- Proficiency with data analysis tools (e.g., SQL, Excel, or visualization platforms) and experience with product ticketing systems (e.g., JIRA or ServiceNow).
- A detail-oriented approach to documentation and a commitment to creating high-quality instructional materials (e.g. process mapping, job aids, etc)
Visa sponsorship not available for this role
Salary Ranges
Compensation: $83,160.00/Year - $118,800.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Skills Required
- Bachelor's degree in Business, Computer Science, Engineering, or equivalent practical experience
- 2+ years experience in an Analyst, Business Intelligence, or Product-focused role supporting technical projects and systems
- Proficiency with data analysis tools (e.g., SQL, Excel, or visualization platforms)
- Experience with product ticketing systems (e.g., JIRA or ServiceNow)
- Strong analytical skills with ability to define problems, collect data, and draw valid conclusions
- Excellent written and verbal communication, including writing reports, procedures, and communicating technical messages to non-technical audiences
- Demonstrated ability to deliver results amid ambiguous scope and shifting priorities
- Strong organizational and time management skills
- Detail-oriented approach to documentation and commitment to creating high-quality instructional materials (process mapping, job aids)
What the Team is Saying
EchoStar Compensation & Benefits Highlights
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Retirement Support — A 401(k) with company match and discretionary profit sharing are prominently offered, with formal plan infrastructure confirmed in corporate and SEC materials. These features position long‑term savings as a core element of total rewards.
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Equity Value & Accessibility — An Employee Stock Purchase Program with a 15% discount is a headline benefit. Post‑merger equity alignment steps (e.g., option exchanges) signal accessible participation in ownership programs.
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Wellbeing & Lifestyle Benefits — Perks such as DISH/Sling/Boost discounts, wellness tools/EAP with five free counseling sessions, and HSAs/FSAs extend value beyond base pay. Tuition reimbursement up to $5,000 further supports personal and professional wellbeing.
EchoStar Insights
What We Do
Tune into the innovation, collaboration and culture that our team members bring to the office every day. We want you to be a part of our journey to build the next generation of technology that transforms the way the world communicates. Our team members are the key to our history of groundbreaking innovation and our continued progress. If you bring an inquisitive curiosity, a sense of pride in your work, an openness to adventure and a drive to win, we’ll provide the structure to take the next step in your career. This is more than just another job, this is your launchpad to achieve your potential and a community dedicated to your growth.
Why Work With Us
At EchoStar, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with EchoStar!
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EchoStar Offices
OnSite Workspace
All team members are in person at one of our locations across the globe. We proudly call Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.
