HR Process Owner

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts, Strada blends leading-edge technology with human

ingenuity to help businesses across the globe design and deliver at scale. Supporting over 30 years to 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit Strada Global Page

Overall objective of the Role 

Responsible for supporting the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines, reviewing and improving internal processes, whilst also working with Management to provide the best service to our clients by delivering their functional and technical expertise and support a selection of clients 

Key responsibilities:

• Lead the design, implementation, and continuous improvement of core HR processes (e.g., On-offboarding, Personal Data Changes, Compensation, Payroll Process, Contract Changes, performance management, employee lifecycle).

• Competences to recognize and deal appropriately with sensitive and confidential information.

• Collaborate with HRBPs to align HR processes with business needs and drive consistency across functions and geographies.

• Be responsible for the maintenance of the Client Solution workbook.

• Establish and maintain effective communication with the client concerning processes, incidental cases, and escalation matters.

• Act as the go-to expert for assigned HR processes, ensuring documentation, compliance and communication are up to date.

• Responsible for the resolution of technical issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate.

• Monitor process performance using KPIs and feedback mechanisms to identify bottlenecks and opportunities for improvement.

• Partner with HRIS and other stakeholders to ensure systems support efficient and user-friendly HR processes.

• Facilitate training and change management related to process updates or implementations.

• Proactively identify upsell opportunities.

• Time Recording to be completed on time and accurately.

Requirements for the role:

• High level of Dutch and English communication skills.

• Relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment.

• Business-related studies such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience.

• Excellent communication and stakeholder management competences.

• Great understanding of end-to-end HR processes and their interdependencies.

Desirable for the role:

• Strong analytical and problem-solving skills.

• Ability to identify and mitigate risks.

• Process-oriented mindset with attention to detail.

• Ability to manage challenges constructively and drive initiatives effectively.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.