HR Process Coordinator

Posted Yesterday
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Kraków, Małopolskie, POL
Hybrid
Senior level
Software
The Role
Supports comprehensive HR administration across the employee lifecycle, including payroll coordination, personnel records, policies, reporting, labor-law compliance, and audits. Standardizes and improves HR processes, identifies automation opportunities, coordinates HR system changes, and leads ad hoc HR projects. Collaborates with Legal, operational improvement teams, external partners, employees, and managers in an international, multi-company environment.
Summary Generated by Built In
Company Description

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.

Job Description

 

Project – the aim you’ll have

We are looking for someone who will support the HR and payroll team in the day-to-day administration of HR and, at the same time, help us organize and improve HR processes in a multi-company organization. This role is for someone who knows “hard” HR inside out, yet enjoys organizing, standardizing, reporting and bringing together the perspectives of different departments. It is a role in a dynamic environment: it requires running several topics in parallel, setting priorities independently and working efficiently with a large number of tasks.

 

Role – how you’ll contribute

  • Supporting the team in comprehensive HR administration across the full lifecycle of employees, individuals engaged under civil-law contracts and B2B contractors (including electronic personnel files).
  • Standardizing and supporting HR processes within the team and at the interface with other company departments, including defining the rules of cooperation with those departments.
  • Identifying areas for improvement and automation of HR processes, and initiating and leading changes in this area, including through the use of new technologies and AI-based tools – in cooperation with the company’s operational improvement team.
  • Cooperating with the external partner supporting us with the HR and payroll system: reporting needs, testing changes and rolling out new functionalities.
  • Co-creating and updating the internal policies, procedures and instructions of the HR and payroll team.
  • Participating in the preparation, updating and implementation of company regulations in cooperation with the Legal department.
  • Preparing HR reports and summaries.
  • Running ad hoc HR projects and initiatives (e.g., mass contract amendments and documentation, changes in legislation, organizational changes).
  • Tracking changes in labor law and implementing them in HR processes, and participating in HR inspections and audits.

Qualifications

 

Expectations – the experience you need

  • Min. 5 years of experience in an independent HR position in an international company (including 2 years of experience coordinating project work)
  • Knowledge of labor law and GDPR, and of the practical rules for maintaining employee records.
  • Experience in organizing and documenting processes, instructions and internal policies.
  • Experience in coordinating improvement projects and initiatives in HR, including ad hoc ones.
  • Proficiency in HR and payroll systems (knowledge of Enova is a plus) and a very good command of Excel that allows for ease in reporting (experience using AI is a plus)
  • Very good communication skills and experience working with employees, managers at various levels of the organization and external partners on day-to-day HR operations and HR projects.
  • A practical approach to problem-solving and independence in handling topics.
  • Ability to work under pressure from workload and deadlines, and to set priorities, including when needs change.
  • Fluent English, spoken and written.

Additional Information

What we offer:

  • Flexible and remote cooperation options 
  • International projects with leading global clients 
  • Travels related to international projects 
  • Non-corporate atmosphere 
  • Access* to language classes
  • Access* to knowledge-sharing initiatives 
  • Access* to private healthcare and life insurance 
  • Access* to multisport card 

*The availability and terms of individual benefits may vary depending on the chosen form of cooperation. 

Skills Required

  • At least 5 years of experience in an independent HR position in an international company
  • At least 2 years of experience coordinating project work
  • Knowledge of labor law and GDPR
  • Practical knowledge of maintaining employee records
  • Experience organizing and documenting processes, instructions, and internal policies
  • Experience coordinating HR improvement projects and initiatives
  • Proficiency in HR and payroll systems
  • Very good command of Excel for reporting
  • Experience with Enova
  • Experience using AI
  • Very good communication skills with employees, managers, and external partners
  • Practical problem-solving approach and independence
  • Ability to work under pressure, meet deadlines, and set priorities
  • Fluent spoken and written English

Software Mind Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Software Mind and has not been reviewed or approved by Software Mind.

  • Fair & Transparent Compensation — Pay is considered competitive for core hiring markets, with “good salary” cited in multiple locales. Public salary snapshots provide a baseline that helps candidates assess offers and negotiations.
  • Flexible Benefits — Remote or hybrid options are prominently highlighted, and a remote‑work program is publicly noted alongside positively cited work‑from‑home experiences. Flexibility around schedules and location is presented as part of the package.
  • Wellbeing & Lifestyle Benefits — Private medical care, language classes, sports/fitness support, and learning initiatives are listed for several Central/Eastern European locations, with occasional workation perks promoted. These lifestyle‑oriented offerings complement base pay and can enhance perceived total rewards.

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The Company
HQ: Kraków
1,000 Employees
Year Founded: 1999

What We Do

Software Mind is a global digital transformation partner with operations throughout Europe, the US and LATAM. Driven by tech and empowered by people, we provide companies with software engineers and autonomous, cross-functional development teams who manage software life cycles from ideation to release and beyond. For over 20 years we’ve been enriching organizations with the talent they need to boost scalability, drive dynamic growth and bring disruptive ideas to life. Our top-notch engineering teams combine ownership with leading technologies, including cloud, AI, data science and embedded software to accelerate digital transformations and boost software delivery. A culture, driven by trust, that embraces openness, craves more and acts with respect enables our experts to create evolutive solutions that support scale-ups, unicorns and enterprise-level companies around the world.

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