Job Description
Are you ready to revolutionize the way we work? As a key player in our Human Resources Policy team, you'll drive global strategies to enhance employee satisfaction and ensure compliance with ever-evolving regulations. Collaborate with senior management, lead dynamic global projects, and partner with stakeholders to deliver seamless, innovative solutions.
Job Summary:
The Human Resources (HR) Policy team focuses on enhancing the employee experience and developing best in class people practices firm-wide. You will help set and implement a global vision and strategy, to respond to employee needs and regulatory requirements; as well deliver exceptional employee experience. You will be the go-to expert for APAC policy as well as providing global support, ensuring they meet employee needs and legal standards, are aligned to market trends, and are user-friendly. To be successful you must be comfortable interacting with all levels of management, working independently, leading global project teams, working flexible hours to accommodate global meetings, and partnering with key stakeholders across HR to deliver seamless solutions.
Job Responsibilities:
• Serve as the Policy Owner and Subject Matter Expert (SME) for a defined set of global policies, providing advisory support. Manage and collaborate with necessary stakeholders, including product partners and legal, to ensure the content, health, and implementation of these policies are optimal.
• Manage Philippines policy advisors and support team providing leverage for global policy advisors.
• Collaborate with APAC HR Country Heads to understand and incorporate local/regional nuances and regulations, ensuring policies are compliant and manage risks.
• Partner with product teams and actively engage in product routines related to stay aligned with priorities and make necessary policy adjustments to enhance employee experience.
• Ensure compliance by staying informed about changes in laws and the regulatory environment. Oversee and adjust documents as needed to ensure compliance and adherence to identified risk and control activities, working closely with HR Law to determine actionable next steps.
• Stay updated on market trends and conduct or analyze benchmarking data to inform policy decisions.
• Drive improvement by leading opportunities for policy optimization and simplification. Collaborate with stakeholders to develop proposals for policy changes or the creation of new policies.
• Develop content that is accessible and user-friendly in collaboration with the Content team and guidelines.
• Govern effectively by ensuring global adherence to the firmwide policy governance framework, maintaining the completeness and accuracy of technical and operational aspects of policy management.
• Support control reviews and audits, ensuring all legal obligations are reviewed and aligned with policy updates.
• Utilize data to assess and enhance policy effectiveness (including monthly metrics for country reviews, business reviews).
Required qualifications, skills and capabilities:
• Strong ability to engage and influence stakeholders, build effective business partnerships, and provide robust advisory capabilities on a global scale.
• Deep understanding of the business implications of policy recommendations, ensuring policies are relevant, understood, and compliant.
• Comprehensive understanding of the regulatory environment and the ability to interpret legal requirements.
• Proficiency in analyzing data to identify opportunities for policy optimization and improvement.
• Excellent project management skills with the ability to handle multiple tasks and priorities effectively.
• Superior communication skills, both written and verbal, to convey complex policy information clearly and concisely.
• Strong people leader and culture carrier
Preferred qualifications, skills and capabilities:
• Proven experience in managing policies, including developing, implementing, and maintaining them throughout their lifecycle.
• Strong understanding of relevant employment laws, local practices and philosophy; working knowledge of country and local regulatory requirements
• Bachelor's Degree in Human Resources Management, Law, or related field
• Knowledge of financial and HR-related industry trends
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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