HR & Payroll Specialist

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

This role is based in our Shui On Plaza office.

Responsibilities:

Employee Life Cycle Administration

• Handle onboarding administration, including preparing employment contracts, sending onboarding documentation, and ensuring all required documents are received for processing into HRIS systems and payroll.
• Support probation review and end-of-fixed-term contract processes, including running monthly reports, generating relevant letters, and sending reminders to managers.
• Coordinate contract renewal processes, ensuring relevant documentation and system updates are completed.
• Manage offboarding administration, including reviewing resignation letters for compliance, sending checklists to managers, and monitoring completion of compliance checks.
• Prepare HR letters such as appointment contracts, confirmations, salary adjustments, bonuses, profit share, certification of employment, and business visa application letters.

Immigration and Work Visa Management

• Collaborate with immigration lawyers/vendors to provide information for work visa processing or handle visa applications/renewals online.
• Track and manage work pass applications/renewals, providing updates to relevant stakeholders.
• Oversee the lifecycle of company-sponsored work visas across the APAC region, ensuring timely and efficient execution.
• Manage local talent/residency scheme applications, including Hukou, Permanent Resident (PR) applications, verification of PR points accumulation, and related tasks in collaboration with vendors.

HRIS and Employee Records Management

• Create and maintain employee records in HRIS systems, conducting audits to ensure data accuracy.
• Maintain employee personnel files in compliance with company policies and legislative requirements.
• Ensure HR documentation and processes are compliant with employment laws in Asia and Australia.
• Provide advice to employees regarding HR policies.

Insurance Renewal and Benefits Administration

• Provide administrative support for statutory insurance, group medical, and life insurance renewals.
• Coordinate timelines, vendors, stakeholders, approvals, and ensure timely completion of renewals.
• Manage accurate invoicing and coordinate colleague briefings where applicable.

Payroll and Statutory Compliance

• Provide local administrative support for payroll-related projects, including tax refund submissions, IIT report extraction, zero-tax filings, disabled security fund submissions, government grant submissions, and documentation management.
• Collaborate closely with the payroll team to ensure all statutory submissions are completed accurately and on time.
• Assist in coordinating with local government authorities and payroll vendors to address queries or requirements.

Government Reporting and Compliance

• Project manage the timely and accurate submission of regular government reports by working with stakeholders to collect necessary information.
• Ensure timely finalisation and submission of reports, maintaining accurate records, and monitoring post-reporting compliance in the APAC region.
• Provide support for internal/external audit requests.

Process Improvement

• Support and contribute to overall HR process improvement initiatives.
• Participate in global HR-related initiatives and projects.
• Review HR operational admin processes/documentation to ensure compliance with local laws and regulations.

Other Responsibilities

• Able to travel when required.

Functional Expertise and Experience:

• Minimum of 3 years of HR operation admin and payroll processing and reporting experience.

• Familiarity with local employment laws and practices, as well as Talent/Residency schemes, is highly desirable.

• Exposure to Microsoft applications, SAP, and Oracle systems is highly desirable.

Language Proficiency:

• Fluent in both Mandarin and English.

Professional Skills and Personal Attributes:

• Demonstrates good written and verbal communication skills to work with a diverse range of stakeholders.

• Possess multi-tasking and prioritization skills.

• Reliable, dedicated, committed, and service-oriented team player with a strong orientation toward teamwork.

• Meticulous and capable of working independently in a fast-paced environment.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks 
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year 
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, access to health apps and more
• Recognition for great work, with global awards and kudos programmes 
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. 

If you would like to request reasonable adjustments or accommodations to assist your participation in the 
hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner 
for the role once they have been in touch. Your request will be reviewed and considered in confidence. At 
Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are 
welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law.  Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.