HR Ops Intern

Verisure is seeking a talented, innovative, passionate Group HR Operations Intern to join our growing and successful Group HR Team The role will report to the Group HR Business Partner & Site Manager and will work closely with our Group HR team, our CHRO, the local Spanish HR Team as well as our Group Functions.This position will be part of the Verisure talented, passionate and growing Group HR Team in Madrid, Spain. This is your chance to visibly impact on Verisure’s growth and the development of the HR strategy and best practices at Group level.Our success depends on our people, and we invest in them every day. Working with Verisure is being part of an industry leading, world-class company that thrives on a strong entrepreneurial spirit.Key Responsibilities

The Group HR Operations Intern will act as a liaison between employees, HR and service providers, and provide critical support to the Group HR team based in Madrid. You will have a strong customer focus, be a confident communicator, able to work on own initiative and work effectively within a team.

Responsibilities will include:

• Collaborate in the deployment of the global and local Well-being program.
• Participation in employee engagement activities
• Support the administrative needs of the HR department processes.
• Manage invoices related to the HR department (e.g. employee benefits, company plans, etc.)
• Create/maintain the HR communication system – both the one internal to the department (e.g. HR SharePoint), and the one shared with employees (e.g. intranet, newslettes)
• Participate in organizing HR events
• Maintain databases, tracking systems, reports, and various HR documents (e.g. org charts)
• Resolution of basic HR queries from employees

What we offer:

• Start up and agile environment where you can thrive
• Minimum of 6-month internship and up to 1 year
• Training, development & career growth opportunities  
• Future involvement in global HR strategic projects once you have successfully demonstrated ability to take on more responsibilities
• Benefits such holidays, free fruit & lunch provided when you come to the office
• Hybrid working model

Location

Position based in Madrid (Pozuelo de Alarcon)  

Reports and organization structure

Experiences and Qualifications

We are looking for a high potential / top performer individual who will have the opportunity to learn from a growing organization and have a real impact on the business.

·Graduate or relevant technical qualifications with a proven successful track record ·Previous experience working in an HR department is a plus, good understanding of HR matters·Experience in an international company, ideally with a start-up-like environment·The ability to work accurately, with attention to detail ·Strong analytical and problem-solving skills ·Experience in Administrative skills ·Advanced IT skills, e.g. for managing share points, intranets, etc.·Familiarity with Microsoft Office applications is a plus·Open minded, flexible, and dynamic attitude towards work·High degree of confidentiality, diplomacy, trust, maturityLanguages required·English : fluent ·Spanish: advanced Competencies

• Exhibit excellent communication skills and be able to navigate between different stakeholders.
• Demonstrate excellent administrative and organizational skills
• Teamwork and collaboration.
• Detail-oriented.
• Ability to demonstrate commitment and ownership.
• Reliability - ability to produce work of very high quality on a timely manner, ability to priorities and handle multiple tasks within tight deadlines.
• Agility - able to manage uncertainty and adapt to change with pragmatism. Knows how to get things done in ambiguous, executive settings.
• Ability to interact with and influence key stakeholders.

Strong fit with our Company DNA

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.
• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.
• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.
• Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.
• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.

35 years of insights, experience and innovation, delivering peace of mind

Verisure is the leading provider of professionally-monitored smart alarms for residential households and small businesses in Europe, and we are growing in Latin America. We trade as Verisure in most of the countries where we operate, and as Securitas Direct in Spain and Portugal. We protect more than five million customers in 17 countries. Our business model integrates product development, design and sales with installation, outstanding service and a 24/7 professional monitoring solution. We protect people from intrusion, fire and flood - and we save lives.

Verisure’s core offering is a monitored security system that incorporates sensors (i.e. motion, fire, humidity) and a central control panel that are all remotely monitored by Verisure on a 24/7 basis. Verisure first responders investigate incidents, contact customers and dispatch guard, police, fire brigade and ambulance response whenever appropriate. In addition, the company has moved to offering lifestyle-oriented ‘connected’ functionality and services (‘smart home’), expanding its value proposition and addressable market. These services are enabled by new product & service innovations around video functionality, light control, temperature control, elderly care, etc.

Entrepreneurial and pioneering spirit

The business has enjoyed consistent double-digit top and bottom line growth over the past 20 years as a result of its highly entrepreneurial and innovative approach to business. For example, Verisure was the first company in the industry to introduce voice-based SMS/GSM transmission, the first to use “two way voice” (enabling a direct conversation with the consumer via the control panel), the first to add image verification (to assist in assessing risk and in dramatically reducing false alarms) and the first to enable home control via a mobile application. This kind of innovation has led to Verisure enjoying industry leading customer retention.

Verisure takes responsibility for the whole value chain - from product development, design and sales to installation, service and 24/7 professional monitoring, verification and response - to ensure it can bring peace of mind to its customers. This product development model enables us to innovate where others cannot.

Continuous growth

Verisure has been investing in its growth every year and has been growing non-stop, in every one of its geographies. This is partially the result of very low penetration rates of monitored alarm services in Europe and Latin America, providing significant opportunity for continued growth. Verisure also continues to expand internationally and has opened offices in Peru, Italy, the UK, Germany and Argentina in just the last few years. Our successful growth has been and will continue being dependent on Verisure Talents. Our People are our business.

Verisure is majority-owned by leading private equity firm Hellman & Friedman and management. Our sponsors have invested heavily in accelerating the company’s innovation and talent pipeline. Following years of growth in this industry supported by strong dynamics, the company has now embarked on a transformation under a new high calibre leadership team in order to position itself for the next phase of growth and as the leader in the market.

Our winning DNA

Everything we do is driven by our DNA.  Our DNA has enabled us to grow at a double-digit pace for many years and is setting us up to continue our winning stride.

Protecting what matters most for our customers takes innovative technology and, above all, passionate people. People who are driven by our purpose. Every one of our 17,000 colleagues takes this responsibility to protect seriously. Every day, they demonstrate our DNA – the unique imprint we look for, nurture and unleash in every member of our Verisure family.

Our people strategy is clear: to create the best, winning team. We do this by finding and attracting the very best talent; by growing and nurturing the talent we already have; and by engaging our people around our vision, our strategy and our DNA. And with more than 80% of our colleagues interacting with our customers every day, they personally deliver our customer promise: to protect what matters most.

The Verisure DNA has five tenants:

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.
• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.
• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.
• Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.
• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.

Diversity, inclusion, equity, and belonging at Verisure 

At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status.