About us
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 20,000 professionals every day in a network of points of sale / service centers and affiliates, give back the joy of hearing, feeling and living to thousands of people across the world.
In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and head office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it’s only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.
What we are looking for
Together with your Sr. HR Ops & Reward Specialist colleague, you will be the main point of contact for our employees and line managers, for different HR inquiries, with focus on labor law topics.
Within this role, you will work in close collaboration with all our employees, the HR Director, the HR Talent Specialist, the colleagues of our Finance department, our corporate HR ops colleagues and the different line managers.
Reporting and updating our various HR systems are daily business, as well as ensuring and monitoring good data quality.
Position details
The HR Operations & Total Rewards Specialist will be accountable for:
Payroll
Manage HR systems and perform configuration activities (e.g. yearly vacation rights, changes in working schemes)
Monthly processing of changes within eBlox, Oracle HCM and different related tools (such as ServiceNow portal, eBlox HR, benefits statement...)
Contract management
Support in payroll preparation and closure (good knowledge and experience in payroll processes is considered a plus)
Reward
Follow-up of our Amplifon flex income plan in collaboration with SD Worx
Follow-up of extralegal benefits in collaboration with vendors (e.g. lease bikes) and other departments (IT, Fleet)
Develop and keep up to date the HR policies to support labor laws (e.g. internal agreements, telework, mobile phone, lease bikes) in collaboration with the HR colleagues
Contributing to different projects in collaboration with Corporate or Belgium colleagues (e.g. acquisitions, legal cases, internal communication, interfaces)
Contributing to the organization of personnel events, employee rewards, etc.
Social-legal/ HR service
Serve as first point of contact for HR customer inquiries of colleagues via various intake channels (e.g. phone, general HR mailbox, face to face)
Take accountability for employee experience related to the above areas of competence, ensuring high quality and fast execution
Ensure compliance with local rules & legislations in personnel administration, payroll and processes, keeping up with new rules & requirements (good knowledge of labor law is considered a plus)
Support Amplifon franchisees on labour law inquiries
Deliver administrative support in onboarding (e.g. requesting insurances, draft contracts/addenda, onboard new joiners in Oracle HCM,…) and all other key employee moments.
What you’ll need:
You hold a Bachelor/Master’s degree in the HR or Economic field, or equivalent by experience
You work accurately and deliver high quality and timely reporting
You have excellent organizational skills
You can work autonomously in a small team
You demonstrate a proactive approach and strong problem-solving skills
You are eager to learn and dare to take initiative to take the department to a higher level
You have a strong customer service orientation
You are a team player and are willing to share experience and best practices
You master Excel and other Office applications
You are fluent in Dutch and English (both spoken and written). French is considered a plus
Knowledge of eBlox/SDworx payroll system and/or Oracle would be a plus.
What We Offer
In HR, we help develop our most valuable resource – our people. We aim to transform the business and accelerate the overall growth of our company by delivering the best possible experience for our current and future employees.
Join us and become part of our international HR Community. Within this community you will be given the chance to participate in projects and workshops.
You’ll get a competitive salary package and you’ll be part of an enthusiastic team of four people, the HR Director, the Senior Operations and reward specialist, the Talent Specialist and our Recruiter.
Skills Required
- Bachelor's or master's degree in HR, economics, or equivalent experience
- Accurate, high-quality, and timely reporting
- Strong organizational skills
- Ability to work autonomously in a small team
- Proactive approach and strong problem-solving skills
- Strong customer service orientation
- Teamwork and willingness to share experience and best practices
- Proficiency in Excel and other Microsoft Office applications
- Fluency in Dutch and English, spoken and written
- French language skills
- Knowledge of eBlox or SD Worx payroll systems and/or Oracle
- Knowledge and experience with payroll processes
- Knowledge of labor law
Amplifon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amplifon and has not been reviewed or approved by Amplifon.
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Strong & Reliable Incentives — Performance-related bonuses and commission structures can meaningfully lift total earnings in some sales and clinic roles. Incentives appear more favorable for high performers where targets are attainable and variable pay is a consistent part of the package.
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Healthcare Strength — Health coverage is described as comprehensive in many markets, often including core medical needs and hearing-related care. Added supports such as EAP/psychological counseling and wellness programs broaden the health-and-wellbeing value of the package.
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Leave & Time Off Breadth — Time-off offerings are frequently characterized as generous in parts of Europe, with substantial PTO allowances and additional leave provisions in some locations. Flexibility options such as hybrid arrangements further increase the perceived value of time-related benefits.
Amplifon Insights
What We Do
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Although we are constantly growing, we have the drive of a start-up and are committed to striving for innovation every day. Whatever role our employees take on at Amplifon, they each make more possible - more brands for customers, more support for colleagues, more opportunities for their own careers and more innovative possibilities. We are guided by our values and are motivated by our purpose, ensuring each new day brings opportunities for innovation as we explore new horizons for our business, our customers and each other. At Amplifon, we make more possible. Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
