HR Operations Specialist

Posted Yesterday
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Sydney, New South Wales, AUS
In-Office
Junior
Fintech • Financial Services
The Role
Manage day-to-day HR operations across the employee lifecycle including onboarding/offboarding, recordkeeping, HR systems maintenance, policy support, performance review administration, reporting, and process improvements while partnering with Talent Acquisition, Payroll, and stakeholders to ensure compliance and a positive employee experience.
Summary Generated by Built In

About the Company:

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

About the Role: 

We’re looking for a HR Operations Specialist to support the smooth delivery of day-to-day HR processes across the employee lifecycle. From onboarding to employee records and HR systems, you’ll play a key role in ensuring efficient, accurate, and compliant HR operations.

Working closely with Talent Acquisition, Payroll, and business stakeholders, you’ll also support employee communications, reporting, and process improvements. This is a great opportunity for someone who enjoys a fast-paced environment, thrives on organisation and problem-solving, and is passionate about delivering a great employee experience.

Key Responsibilities:

HR Operations

  • Support or manage day-to-day HR operations, including onboarding, offboarding, and employee variations.
  • Collaborate with Talent Acquisition, Payroll, Administration, and business stakeholders to maintain smooth HR processes.
  • Maintain accurate HR data, documentation, and employee records across systems.
  • Utilise HR systems such as Workable, Employment Hero, and Jira to manage workflows and data integrity.
  • Monitor and support service levels and timelines across HR processes.
  • Identify process gaps and inefficiencies, escalating or resolving based on role level.
  • Contribute to the continuous improvement of HR operations and workflows.

HR Business Partnering Support

  • Draft employee correspondence, including emails, letters, contract variations, and templates.
  • Support the development, review, and maintenance of HR policies, procedures, and employee handbooks.
  • Administer and implement performance review processes, including documentation and follow-up actions.
  • Prepare HR reports, insights, and supporting documentation to inform business decision-making.
  • Ensure compliance with relevant employment laws and regulations.
  • Stay informed of HR best practices and apply updates where required.

Team Contribution

  • Provide support to team members and collaborate across functions.
  • Escalate issues, risks, or discrepancies appropriately.
  • Undertake ad hoc HR duties as required.
  • Senior levels may provide guidance to junior team members and support team capability uplift.

Requirements
  • 1–2 years of experience in HR operations, HR administration, or a related field.
  • Demonstrate exceptional attention to detail and top-notch organisational skills.
  • Excel at juggling multiple tasks while consistently meeting deadlines.
  • Showcase strong communication abilities and excel in engaging with stakeholders.
  • Experience with HR systems like Workable, Employment Hero, and Jira is a plus.

Benefits
  • Competitive salary and performance-based bonuses.
  • Opportunities for career growth and development within a global company.
  • Collaborative and inclusive work environment with exposure to cross-region operations.
  • Health and wellness benefits.
  • Flexible working arrangements.

Skills Required

  • 1-2 years of experience in HR operations, HR administration, or a related field.
  • Exceptional attention to detail and strong organisational skills.
  • Ability to manage multiple tasks and meet deadlines consistently.
  • Strong communication skills and ability to engage with stakeholders.
  • Experience with HR systems like Workable, Employment Hero, and Jira.
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The Company
HQ: Sydney, New South Wales
500 Employees
Year Founded: 2013

What We Do

TMGM is a global online trading platform that takes pride in being Chelsea FC's Official Regional Online Forex and Trading Partner in the Asia Pacific region. Our platform empowers investors to manage their investment portfolios efficiently, providing access to various products, including Forex, Shares, Precious Metals, Energies, Indices, and Futures. At TMGM, we simplify direct CFD trading through a sophisticated online platform, offering advanced technology, unparalleled support, and an innovative structure that allows traders to focus on making informed investment decisions while we handle the rest. Established in 2013 with headquarters in Sydney, TMGM has earned its reputation as a trusted CFD trading provider. With over 500 employees across three continents, the #TMGM Family is continually growing. At TMGM, we don't just offer jobs; we provide opportunities to shape careers and build futures. Our dedication to excellence and innovation creates an empowering work environment where your skills are valued, and your aspirations are encouraged. If you're excited about joining TMGM, explore our websites for more insights and opportunities. We look forward to welcoming you to the TMGM family.

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