HR Operations Specialist

Soarin Group is a fast-growing technology company that helps organizations gain a competitive advantage through people and technology. We hustle every day to help meet the unique needs of each organization we work with and we are looking for an HR Operations Specialist in the Lincoln, NE area to help our team and the organizations we work with grow. 

We offer great benefits including, self managed time off, medical reimbursement, free life/dental/vision, cell phone & internet reimbursement, 401k, free parking in the heart of downtown Lincoln, and more! 

General Functions

The HR Operations & Client Services Manager is a highly administrative, detail-driven HR professional who supports multiple client organizations simultaneously while also contributing to strategic HR initiatives. This role serves as a key operational backbone of the HR function, ensuring consistency, compliance, and efficiency across client accounts. While the position is heavily focused on administrative execution, it also requires strong business acumen, professional judgment, and the ability to navigate employee relations matters with discretion and confidence. This role partners closely with the HR Director to execute HR programs, manage day-to-day HR operations, and support clients with practical, compliant, and people-centered solutions.

Essential Duties & Responsibilities

• Manage and execute high-volume HR administrative tasks across multiple client accounts, ensuring accuracy, consistency, and timeliness.
• Administer employee lifecycle processes including onboarding, offboarding, employee status changes, and personnel record maintenance.
• Maintain and update HRIS systems, employee files, and compliance documentation for Soarin Group and assigned clients.
• Coordinate background checks, employment eligibility verifications, and required new-hire documentation.
• Support payroll and benefits administration, including data entry, audits, open enrollment coordination, and issue resolution.
• Prepare, track, and organize HR reports, metrics, and client deliverables.
• Draft, review, proof, and maintain job descriptions, handbooks, policies, and HR forms for compliance and operational effectiveness.
• Manage calendars, deadlines, and workflows related to HR initiatives, client projects, and compliance requirements.

Client Support & Multi-Client Management

• Serve as a consistent point of contact for assigned clients on routine HR matters, escalating complex or sensitive issues to the HR Director as appropriate.
• Ensure client HR processes are executed in alignment with applicable employment laws and Soarin Group standards.
• Assist with implementation of HR programs, systems, and process improvements across client organizations.
• Balance competing priorities across multiple clients while maintaining service quality and responsiveness.
  

Employee Relations & Professional Support

• Handle employee and manager inquiries related to policies, procedures, benefits, and general HR matters with professionalism and discretion.
• Assist with employee relations matters such as performance documentation, policy interpretation, and basic investigations, under guidance from the HR Director.
• Support consistent and compliant documentation related to corrective actions and employee concerns.

Strategic & Business Support (Secondary Focus)

• Support the HR Director with organizational assessments, gap analyses, and process improvement initiatives.
• Assist in analyzing HR data and trends to support workforce planning, compliance, and operational decision-making.
• Contribute to the development and execution of trainings, resources, and tools for clients and internal teams.
• Identify opportunities to streamline administrative workflows and improve efficiency across HR operations.

Required Knowledge, Skills, & Abilities

• Strong administrative and organizational skills with exceptional attention to detail.
• Proven ability to manage multiple priorities and client accounts in a fast-paced environment.
• Solid working knowledge of HR operations, including onboarding, benefits, payroll support, and compliance.
• Ability to handle confidential and sensitive information with integrity and professionalism.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and/or Google Workspace; experience with HRIS and payroll systems required.
• Ability to exercise sound judgment and escalate issues appropriately.
• Customer-service mindset with the ability to build trust with employees, leaders, and clients.
• Analytical and problem-solving skills with a practical, execution-focused approach.
  

Minimum Qualifications

• High school diploma or GED required.
• Valid Driver’s license required. 
• At least 3–5 years of progressively responsible HR or HR-adjacent administrative experience.
• Demonstrated experience supporting HR operations across multiple clients.
• Authorization to work in the United States.

We are an equal opportunity employer and welcome applications from all qualified candidates.