HR Operations Specialist

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Wilmington, MA, USA
In-Office
Logistics • Robotics
Reinvent the Warehouse & Reimagine the Supply Chain®
The Role

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

We are looking to hire an HR Operations Specialist with a focus on enhancing the employee experience by streamlining HR processes within a shared services model. You'll provide critical operational and project support across core HR functions, ensure data integrity, facilitate smooth execution of annual cycles, and contribute to a positive employee experience. A key focus will be supporting immigration and mobility processes, and you'll also assist the Total Rewards Team with analytical reporting. This role reports to the Manager, HR Operations.

What we do

The HR Operations team is part of the Human Resources organization. The Human Resources organization is responsible for recruitment, administration, compensation, benefits, training & development, performance management and employee relations.

What you’ll do

  • Support the maintenance of accurate and up-to-date employee records in Workday 

  • Monitor HR data quality and contribute to ongoing process improvements and automation efforts  

  • Analyze data and trends to help inform initiatives that drive a positive employee experience 

  • Provide operational support for immigration and mobility processes, partnering with internal stakeholders and external counsel as needed. 

  • Participate in HR projects and initiatives aimed at enhancing the employee experience and operational efficiency 

  • Provide administrative and analytical support to HR COEs such as Compensation, Benefits, and Talent, gathering data, tracking deadlines, and preparing reports. 

  • Collaborate on the execution of compensation reviews, annual benefits enrollments, and related programs. 

  • Stay current on HR best practices, trends, and technological advancements 

  • Develop and maintain an HR Knowledge Base ensuring employees have easy access to relevant supporting materials. 

What you’ll need

  • Bachelor’s degree in Human Resource, Business Administration or related field preferred

  • Minimum of 2 years’ experience in Human Resources or related field preferred

  • Proficiency in Microsoft Office and HRIS systems, Workday preferred

  • Detail-oriented and highly organized, with the ability to manage multiple tasks and priorities.

  • Maintain confidentiality and handle sensitive information with discretion

  • Strong ability to take initiative and exercise independent judgement

  • Ability to maintain a high level of confidentiality and handle sensitive and protected information appropriately

  • Strong problem-solving and critical-thinking abilities

  • Collaborative and team-oriented mindset with a strong customer service orientation

  • Hybrid schedule (minimum 3 days per week based in Wilmington, MA office)

Our Environment

  • Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. 

  • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. 

 

#LI-TN1

#LI-Hybrid

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

 

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. 

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The Company
HQ: Wilmington, MA
2,100 Employees
Year Founded: 2007

What We Do

The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved. Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility. At the core of our platform is intelligent software that orchestrates fleets of autonomous robots within a high-density structure. This reinvention of warehouse automation enables faster throughput, maximized storage capacity, and precise order accuracy—creating measurable value across the supply chain. We leverage innovations drawn from fields such as self-driving vehicles, computer vision, data analytics, machine learning, and structural design. to tackle the hardest problems in warehouse logistics. With our solutions, customers can streamline operations, reduce costs, and respond quickly to changing consumer demands.

Why Work With Us

Our robots are responsible for getting food and merchandise to thousands of store shelves across North America. We have both the excitement and ambition of a startup and the benefits of a proven company. We do important work for some of the biggest companies in the world; together we are changing entire industries.

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