HR Operations Specialist - NAM

Are you passionate about Human Resource Operations?
Do you enjoy being part of a successful team?
 

Join our Human Resource Operations team
 

As we progress with our tier level approach in the HR function, the North America HR Shared Service Center team will develop to be  strategic player in assuring compliance and strategic HR operational delivery in the region.
 

Partner with the best
 

In this role, you will develop an in-depth, wing-to-wing knowledge of company HR operations systems & processes.  This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvement. Promote “Best in Class” service while developing effective relationships and working cross functionally with internal teams and suppliers.
 

As an HR Operations Specialist, you will be responsible for:

• Responsible for the successful execution of one or more HR Operations process(s)

• Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s)

• Drive increased productivity and compliance through process improvements, standardization and simplification within assigned area (s)

• Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, businesses and HR partners

• Maintain high standards of accuracy, timeliness and quality to ensure compliance with relevant legal and Baker Hughes policy requirements

• Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication

• Continuously build and share area of expertise; keep current with internal and external updates and changes

• Provide ad-hoc operational support for assigned process

• Support transition of activities to Global HR Shared Service Center

Fuel your passion

To be successful in this role you will:

• Proficient English both written and oral.

• Have a Bachelor's degree from an accredited university or college

• Have previous experience in HR Operations, Payroll & Benefits, and Leave of Absence.

• Be a champion of customer care, committed to maintaining the highest standards of service quality

• Be results oriented, self-motivated and have the ability to work independently and remotely.

• Apply solid judgment ensuring integrity, compliance, & confidentiality

• Be able to show good problem-solving, process improvement and analytical skills along with interpersonal and leadership skills

• Have first class organizational skills with an emphasis on time management and attention to detail

• Be proficient with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), SAP and Workday

Work in a way that works for you
 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Primarily remote working from home or another work location with occasional required day in the office for business meetings

• Flexibility within the day or week to get the job done

Working with us
 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you
 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.  Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits