HR Operations & Project Coordinator – Asia

We Put the World on Vacation

Position Reports To:
Director of Human Resources, Asia

Positions Reporting to This Position:
Nil

KEY RELATIONSHIPS

• Director of Human Resources, Asia and regional HR team
• In-country HR teams across the six Asia markets
• Talent Acquisition Team and Learning & Development Manager
• Workplace Safety & Wellness Manager
• Regional and country business leaders, hiring managers and employees
• Global HRIS, HR Operations and other relevant corporate functions
• External vendors, training providers and relevant government agencies

Primary Objective

The HR Operations & Project Coordinator – Asia provides regional HR operational, systems, reporting and project coordination support across six Asia markets.

The role supports the Director of Human Resources and regional HR team in delivering efficient, consistent and employee-focused HR services throughout the employee lifecycle. Key areas include HR operations and Workday administration, HR reporting and analytics, regional HR projects, recruitment coordination, learning and development support, and HR digital content management.

The successful candidate will be organised, detail-oriented and comfortable managing multiple priorities and working with stakeholders across different countries, with minimal supervision.

Key Responsibilities

A. Regional HR Operations & Workday Administration

• Coordinate employee lifecycle administration, including onboarding, employment changes, promotions, salary adjustments, transfers, contract renewals and terminations.
• Prepare employment letters and documentation, maintain employee records and update the Asia HR database and relevant trackers.
• Support Workday transactions, organisational data maintenance, position management, data cleansing and regular data quality checks.
• Coordinate work pass documentation, background checks, exit interviews and other employment-related administration with the relevant country HR teams.
• Maintain HR procedures, templates and process guides to support consistent regional practices, data integrity and compliance.
• Handle confidential employee information appropriately and escalate complex or country-specific matters to the relevant HR stakeholders.
  

B. HR Reporting, Analytics & Process Improvement

• Maintain and update regional HR dashboards and reports using Power BI, Excel, Workday and other approved tools.
• Consolidate and validate workforce data, including headcount, turnover, attrition, recruitment, time-to-fill, employee movements, learning participation and employee feedback.
• Prepare regular reporting packs, charts and management updates to support workforce monitoring and decision-making.
• Maintain reporting schedules and data validation processes, investigate discrepancies and coordinate corrections.
• Identify opportunities to simplify processes, improve reporting accuracy and strengthen HR operational efficiency.
  

C. Regional HR Projects & Recruitment Support

• Coordinate regional HR projects and initiatives, including timelines, trackers, stakeholder inputs, deliverables and follow-up actions.
• Support the implementation and continuous improvement of HR systems, processes and employee initiatives, including testing, documentation and user guidance.
• Provide recruitment administration support in partnership with Talent Acquisition and hiring managers, including requisition tracking, interview coordination, candidate communications and offer documentation.
• Maintain recruitment reports covering vacancies, hiring progress and recruitment metrics, following up on outstanding actions to support timely hiring.
• Prepare project updates, meeting materials and implementation communications, escalating risks or delays where necessary.
  

D. Learning & Development Coordination

• Coordinate regional training programmes, onboarding activities and other capability-building initiatives.
• Coordinate training schedules, registrations, communications, logistics, attendance records and vendor arrangements.
• Maintain learning records and training materials in Workday, relevant learning systems and approved HR platforms.
• Monitor training completion, follow up on outstanding requirements and consolidate participation data and feedback.
  

E. HR Intranet, Communications & Stakeholder Support

• Maintain the regional HR SharePoint site, ensuring HR policies, procedures, templates, FAQs and employee resources are accurate, current and accessible.
• Develop and update HR communications, presentations, infographics, process guides and other visual materials using PowerPoint, Canva and relevant tools.
• Coordinate updates with country HR teams and content owners, maintaining document version control and appropriate access permissions.
• Provide responsive administrative support to regional HR stakeholders, including meeting coordination, documentation and follow-up on action items.
• Undertake other regional HR operational and project responsibilities as assigned by the Director of Human Resources, Asia.

Key Position Criteria

Education & Experience

• Degree in Human Resources, Business Administration, Information Systems or a related discipline preferred.
• Relevant experience in HR operations, HR administration, HRIS, reporting or project coordination.
• Experience supporting multiple countries or regional stakeholders is an advantage.
• Familiarity with Workday HCM, HR reporting and employee lifecycle processes is strongly preferred.
• Experience in learning coordination, SharePoint administration or HR project implementation is advantageous.
  

Technical Skills

• Workday: HR transactions, employee data maintenance and data validation.
• Power BI & Excel: Dashboard maintenance, reporting, data consolidation and analysis.
• SharePoint: Content management, document organisation and version control.
• Microsoft 365 & Canva: Proficiency in Word, PowerPoint, Outlook, Teams and the preparation of professional HR communications and visual materials.
  

Core Competencies

• Strong organisational skills, attention to detail and ability to manage competing priorities.
• Effective project coordination, follow-through and problem-solving skills.
• Clear communication and stakeholder management across different countries and cultures.
• Analytical mindset and interest in process improvement and HR technology.
• Ability to work independently, take ownership and escalate issues appropriately.
• Strong service orientation, discretion and commitment to confidentiality and data integrity.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.