HR Operations Process Expert for Mobility & Travel Compliance

Posted 29 Days Ago
Be an Early Applicant
Kraków, Małopolskie, POL
In-Office
Senior level
Fintech • Information Technology • Logistics
The Role
Leads the design, documentation, implementation, training, governance, and continuous improvement of global HR operations processes for international travel compliance. Translates cross-border mobility, immigration, tax, and social security requirements into scalable SOPs, process maps, support models, and controls. Coordinates stakeholder workshops, pilot-country readiness, rollout improvements, KPI monitoring, and post-go-live documentation across HR Operations, Payroll, Global Mobility, and implementation partners.
Summary Generated by Built In

Location:

Krakow, Lesser Poland, Poland

Job ID:

R0145270

Date Posted:

2026-09-24

Company Name:

HITACHI ENERGY SERVICES SP. Z O.O.

Profession (Job Category):

Quality Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity: 

We are looking for an experienced senior professional in the cross-border field to support the international travel compliance project. In your role, you will translate travel-compliance requirements into sustainable HR operational processes, create documentation, and lead the implementation within HR Operations, ensuring that teams can execute them globally after go-live.​

The role is temporary, created to support the project for two years.

You will be joining the global HR experts in Hitachi Energy, who ensure that the processes are created and followed at the highest level. If you are passionate about cross-border mobility topics and looking to grow in a supportive and innovative company, we would love to hear from you.


How You'll Make an Impact:

  • Design processes and create documentation including global process maps, SOPs, and work instructions, translating workstream outputs into operational processes, ensuring that operational processes are globally scalable​.
  • Define RACI and hand-off models across employees, managers, the Travel Compliance implementation partner, HR Operations teams, Payroll and Global Mobility.​
  • Collaborate with stakeholders to ensure global operational readiness.​
  • Define the support model and escalation paths and develop process governance documentation.
  • Develop training materials and knowledge articles.​
  • Ensure HR Operations teams are properly trained on the new processes and that there is full clarity on execution ​across the impacted countries.
  • Coordinate process validation workshops.​
  • Support pilot-country preparation, capture lessons learned, and drive process improvements during rollout.​
  • After the go-live of each project phase, own and maintain global documentation, training, and onboarding materials.
  • Ensure continuous improvement, KPI monitoring and operational-effectiveness reviews.​

 

Your Background:

  • Minimum of 5 years of experience in the cross-border mobility area.
  • Solid understanding of international travel compliance including social security, immigration, legal and tax obligations.
  • Strong HR Operations delivery background.​
  • Significant experience in creating SOPs and global process documentation.​
  • Experience transitioning projects into BAU, setting controls and governance frameworks, and translating complex compliance requirements into scalable operational processes.​
  • Strong stakeholder-management skills.
  • Proficient in business English.
  • Previous experience in implementing HR processes for business travel compliance.

More About Us:   

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.


Our benefit offering is tailored based on your country of employment and generally includes:

  • Competitive salary and incentives
  • Well-being and care
  • Paid and unpaid leave
  • Flexible work options
  • Benefits that support your financial security

You will receive more specific information during the recruitment process.


Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully


Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.


This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.


Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Skills Required

  • Minimum 5 years of experience in cross-border mobility
  • Solid understanding of international travel compliance, including social security, immigration, legal, and tax obligations
  • Strong HR Operations delivery background
  • Significant experience creating SOPs and global process documentation
  • Experience transitioning projects into business-as-usual operations and establishing controls and governance frameworks
  • Experience translating complex compliance requirements into scalable operational processes
  • Strong stakeholder-management skills
  • Proficiency in business English
  • Previous experience implementing HR processes for business travel compliance
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The Company
HQ: Tokyo
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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