HR Operations Manager

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Hiring Remotely in Indonesia
Remote
Artificial Intelligence • Software
The Role
Description

Job Title: HR Operations Manager

Location: Candidates should be based in Indonesia or Malaysia
Experience: 5+ years

Key Responsibilities:

  • Payroll Management: Oversee the end-to-end payroll process, ensuring accuracy and compliance with local labor laws and organizational policies.
  • Policy & Compliance: Develop, implement, and maintain HR policies that align with legal and organizational requirements, while ensuring adherence to labor laws.
  • Compensation & Benefits: Manage compensation structures and benefit schemes, ensuring competitiveness and alignment with organizational goals.
  • Performance Management: Design and implement performance management processes, fostering a culture of feedback, development, and growth.
  • Training & Development: Identify training needs, develop programs to bridge skill gaps, and enhance employee engagement and performance.
  • Employee Engagement: Implement strategies to engage employees, fostering a positive work culture that enhances morale and productivity.
  • Grievance Management: Address and resolve employee grievances in a timely and professional manner, ensuring a fair and transparent approach.
  • Attendance & Leave Management: Oversee the management of attendance and leave policies, ensuring compliance and supporting smooth operations.
  • Onboarding: Lead the onboarding process to ensure a seamless and positive experience for new hires, helping them integrate effectively into the organization.
  • Entry and Exit Interviews: Manage the entry and exit interview process to gain valuable insights on employee experiences, improve retention, and address potential areas of concern.
  • Team Management: Lead and collaborate with cross-functional HR teams to ensure operational efficiency and support organizational goals.

Key Requirements:

  • Experience: 5-10 years of experience in HR Operations, with a proven track record in payroll, policies, labor laws, compensation, performance management, training, employee engagement, grievance management, attendance and leave management, onboarding, and team management.
  • Education: Graduate or Postgraduate degree from a reputable university or college. HR certifications or further education in the HR domain would be an advantage.
  • Technical Skills: Comfort with HRMS and other HR-related technical tools; ability to interpret and work with complex data.
  • Presentation Skills: Excellent verbal and written communication skills with the ability to effectively present HR data, reports, and policies to all levels of the organization.
  • Personality: Strong interpersonal skills, a proactive approach, and a high degree of professionalism. You must be comfortable in a fast-paced, evolving work environment and maintain the ability to influence and collaborate with various teams.

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The Company
HQ: Wilmington, DE
232 Employees
Year Founded: 2018

What We Do

Gigmo Solutions Pvt. Ltd has been founded with the aim to make customer support substantially more efficient with the use of Gig economy and Artificial intelligence.

Gigmo has built a technology platform, Gigmos, that enables us to onboard sharp and motivated Gig workers from anywhere in the world. The platform ensures top quality candidate onboarding by putting every potential candidate through rigorous testing and ID validation process. Once onboarded, we have these people available on-demand on Gigmos platform.

Gigmo Solutions is developing AI based conversational bots that will work in synergy with Gig workers, wherever needed – making Gigmos platform first ever hybrid platform (Human Intelligence + Artificial Intelligence) to use conversational bots and humans in perfect harmony to achieve our mission.

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