HR Operations Manager (Remote EU/US)

We are a software company that bridges the gap between technical and non-technical audiences to help deliver excellent software while respecting the craft of coding. Our first product, a Comprehensive Codebase Scans service, has analyzed >1600 companies worth over $1.6TN to help guide technologists, the C-Suite, and Boards of Directors on codebase health, making us the trusted standard for technical due diligence among major private equity firms and global consultancies. We are now building our next-generation product, an AI-native product roadmap agent - a SaaS platform that understands code & Jira to help keep product roadmaps on track. We don't have an HR function yet. You'd be building it.

The recruiting part:

• You own the entire pipeline for engineering hires - from sourcing to offer
• You're hunting for senior engineers who can accelerate our product roadmap (we're explicitly avoiding the "employee #100 at famous startup" profile - we need people who match our current stage)
• You're managing relationships with recruiting firms and vendors
• You're making Workable actually work for us, not against us
• You're the candidate's main contact, and their experience reflects on all of us

The people ops part:

• You're the first call when someone has an HR question (benefits, policies, "how does X work here")
• You're building the systems we don't have yet - onboarding, offboarding, employee handbook, performance cycles
• You're keeping our remote-first culture from becoming remote-only-in-name
• You're partnering with finance on comp and benefits
• You're tracking the metrics that tell us if we're actually good at this

The "make it better" part:

• You see a broken process, you fix it
• You find AI tools that save hours, you implement them
• You notice we're losing candidates at a specific stage, you figure out why

Non-negotiable:

• You've done recruiting in fast-moving software companies (startup experience strongly preferred)
• You can source engineers-LinkedIn, technical communities, wherever they hide
• Your written communication is sharp (you'll be representing us to every candidate)
• You're organized to the point of being slightly annoying about it
• You can operate independently - we don't have time to manage the person managing HR
• You're comfortable with ambiguity and changing priorities

Strong preference:

• Workable experience (or similar ATS you can translate quickly)
• You've built HR processes from scratch before
• You use AI tools naturally, not as a novelty

• We're scaling fast with high standards. The pressure is real.
• You're building the plane while flying it - there's no existing HR infrastructure.
• Remote-first with a globally distributed team means timezone puzzles.
• Our hiring bar is high. Not everyone who applies will make it, and you'll need to deliver that news gracefully.

• You're not inheriting someone else's mess-you're building something from zero.
• Direct impact: the people you hire will literally determine whether we hit our goals.
• Flat structure, zero bureaucracy. If you have an idea, you can run it.
• We're at an inflection point. Profitable services business funding a new SaaS product. It's a genuinely interesting moment to join.

As our first dedicated HR leader, you'll shape how we attract, support, and retain talent during a critical growth phase. Our team expansion and employee support will be crucial to hitting our ambitious targets. You'll have significant autonomy to build HR processes that scale while keeping our culture strong.

• Location: Remote, anywhere globally
• Schedule: Need meaningful overlap with Europe and US East Coast
• Comp: Competitive salary (we'll talk specifics)
• Perks: Remote work stipend, English learning allowance, flexibility that's actually real