In this role, as a senior individual contributor, you will be expected to execute all frontline processes and policies as it pertains to the Global HR Operations. You’ll be heavily involved in the daily HR operation, such as the preparation of documents and benefit administration. You’ll be asked to proactively identify opportunities to enhance the service provided by HR and ultimately implement meaningful changes. Additionally, you will have an opportunity to shape the firm’s people-related practices/initiatives by applying external and internal contextual knowledge, including the Terms & Conditions of employment in worldwide locations.
- Serve as the primary point of contact for our HK population, addressing their unique needs and challenges.
- Identify and implement strategies to improve existing HR processes for HK employees, ensuring efficiency and effectiveness.
- Understand and fulfil the HR needs of HK employees and managers, providing excellent customer service while adhering to established processes and controls.
- Collaborate to improve efficiency and consistently execute all HR business processes.
- Lead the review, updating, and creation of employment documents for compliance in a HK workforce context, collaborating with key stakeholders. This includes templates, offer letters, employment contracts, consulting service agreements, and other employment-related documents.
- Participate in special projects on a local and global basis as required (20% of the time).
- Bachelor's Degree with minimum 7 years of HR Operation experience in a fast-paced environment
- Fluency in written and spoken English, Mandarin Chinese and Cantonese, as this role would require liaising with stakeholders across various markets.
- Strong customer orientation in the delivery of internal services
- Ability to manage and prioritize multiple work streams rapidly and effectively
- Strong aptitude for problem solving and the drive to think creatively
- Ability to work independently, under pressure with frequent deadlines
- Ability to handle confidential information, professionally and appropriately
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
#LI-ONSITE
Skills Required
- Bachelor's Degree
- Minimum 7 years of HR Operation experience
- Fluency in written and spoken English and Chinese
OKX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.
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Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
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Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
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Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.
OKX Insights
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
