Senior HR Ops France and Belgium

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.
👉 Discover life at TheFork

What you will do: 

As Senior HR Ops, you will report directly to the Senior HR Manager France & Belgium based in Paris, and join the Global HR Operations (Europe) team.

You will independently manage the entire employee lifecycle—from the job offer to offboarding—ensuring flawless execution, strict compliance with local labor law, and a seamless employee experience. You will continuously optimize operational processes and oversee payroll.

• Payroll Management (France & Belgium): Supervise, review, and audit all payroll cycle for France and Belgium to ensure accurate and timely payments.

• Periodic & Exceptional Payroll Campaigns: Manage paid leave splitting, reconciliation, and updates of leave counters (paid leave, RTT, rest days), as well as bonus campaigns, salary reviews, and exceptional bonuses.

• Legal Compliance: Ensure strict adherence to applicable labor laws by monitoring compensation, leave, and working hours to guarantee local regulatory compliance.

• Employee Records & Legal Documentation: Structure employee files and oversee complex HR administration (employment contracts, tailored amendments, visa procedures for foreign employees).

• Absence & Health Administration: Manage absence tracking, occupational health compliance, and relationships with health insurance and provident fund bodies.

• Onboarding & Offboarding: Structure and optimize onboarding and offboarding processes to ensure smooth transitions in full compliance with legal obligations.

• Employee Benefits: Oversee the strategy and administration of employee benefits (meal vouchers, CESU, mobility allowances).

• Works Council Support (CSE): Support the setup and day-to-day administration of the CSE as needed, including providing operational/legal support for meetings and collective bargaining negotiations.

• Workday Power User: Act as the primary contact/expert for our Workday HRIS, maintaining constant data integrity and accuracy.

• HR Analytics & Reporting: Produce and analyze key HR metrics (headcount, turnover, Gender Equality Index, BDESE) to provide strategic insights to the leadership team.

• First Point of Contact: Serve as the primary contact for employees regarding payroll, leave, benefits, and internal policies, resolving inquiries via our ticketing tool (ServiceNow).

• Communication: Engage directly with employees via email and our internal channel to address various daily inquiries.

• Regional HR Projects: Dedicate time to leading and supporting cross-functional HR projects across the EMEA region, working closely with international peers.

• Significant, proven track record in HR Operations / Personnel Administration dedicated to the French market.

• Strong expertise in French labor law, local regulatory frameworks, and HR compliance policies.

• Hands-on experience with internal payroll management.

• Proficiency in Workday, SILAE (or equivalent payroll software like ADP), Google Drive, and Notion.

• Professional fluency in French and advanced level in English.

• Prior experience in an international environment.

• Rigorous, autonomous, and detail-oriented with a strong project management mindset.

• Open-minded, accountable, and eager to learn.

• Proactive in identifying process optimizations and driving team best practices.

What we offer you:

😄 An awesome team 

🏠 A permanent contract 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 11 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance covered by the company 

👶 Financial support for birth, adoption, civil partnerships, or marriage

🚝 Transport allowance

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected]. Our HR team will review the request and respond accordingly.