HR Operations Generalist

Position Summary: 

The HR Operations Generalist serves as the operational foundation of EverDriven’s HR function and the front line of the employee experience. This is a hands-on, high-ownership role responsible for ensuring day-to-day HR operations run with precision and care — spanning benefits administration, employee onboarding and lifecycle management, HRIS administration, compliance support, office operations, and employee engagement.

This role requires a service-first professional with a positive, can-do attitude — someone who approaches every interaction with the belief that no task is too small and every employee deserves a responsive, supportive experience. The ideal candidate brings strong organizational discipline, thrives in a high-volume transactional environment, and maintains composure and accuracy under pressure. Additionally, this role actively supports employee engagement initiatives including wellness programming, volunteer coordination, and culture-building activities.

This role requires a high degree of discretion and confidentiality — you will regularly handle sensitive employee, compensation, and payroll data. You will report directly to the Director of HR Operations and partner closely with the broader People & Culture team.

Salary Range: $70,000 - $90,000/year, based on experience + bonus potential  
Location - Greenwood Village, CO. 4 days in the office and 1 day remote.

How You Will Make an Impact: 

Employee Experience & Engagement

• Serve as the first point of contact for employee questions across benefits, leave, policies, and general HR inquiries — delivering timely, accurate, and empathetic support
• Own the HR ticket queue (JIRA), ensuring employee requests are acknowledged and resolved promptly
• Coordinate and support employee engagement activities including wellness programming, volunteer efforts, team events, milestone celebrations, and internal communications
• Act as a practical barometer of employee sentiment — surfacing themes and patterns from interactions to the HR Director with discernment and context, not reactivity
• Identify opportunities to improve the employee experience through process refinement and creative problem-solving

Benefits & Compliance Administration

• Process benefit enrollments, qualifying life events, and terminations with accuracy and timeliness
• Manage Worker’s Compensation reporting and benefits compliance administration
• Administer leave requests (FMLA, Colorado FAMLI, PTO, medical, personal) and maintain accurate records in accordance with federal and state requirements
• Escalate complex benefits or compliance questions to HR leadership as appropriate

Onboarding & Employee Lifecycle

• Own the end-to-end employee lifecycle from offer acceptance through offboarding, ensuring a seamless and professional experience at every stage
• Initiate and manage pre-hire onboarding in ADP, coordinate background checks, and manage all I-9 documentation
• Create new hire files, coordinate IT and facilities setup, manage gear ordering, Navan configuration, and all Day 1 logistics
• Coordinate offboarding logistics including equipment collection, system access revocation, COBRA notices, and final paycheck coordination
• Manage independent contractor onboarding as needed

HRIS & Data Integrity

• Process employee changes, updates, and document filing in ADP Workforce Now with a high standard for data accuracy
• Run routine and ad hoc reports from ADP to support HR, Finance, and leadership decision-making
• Audit system data integrity regularly and maintain organized, compliant HR documentation
• Leverage AI tools and technology to streamline reporting, data management, and administrative workflows — continuously seeking opportunities to reduce manual effort and improve accuracy

Office Operations

• Ensure the office environment is well-maintained, professional, and welcoming — including supply management, catering coordination, and facilities oversight
• Manage conference room scheduling, badge access, desk assignments, name badges, and gym liability waivers
• Coordinate with building management and vendors on office needs

What Does Success Look Like:

• Employee inquiries are acknowledged within 24 hours, and employees consistently feel well-supported and heard
• Engagement activities are planned and executed with care — employees feel connected to the culture and to each other
• Onboarding runs like clockwork — new hires arrive on Day 1 fully set up, informed, and welcomed
• ADP data is clean, accurate, and trusted by HR, Finance, and leadership
• The office operates smoothly and reflects a professional, organized environment
• Employee sentiment insights are shared proactively with context and practical judgment
• AI tools are actively explored and adopted to improve efficiency and reduce manual workload

What You Will Bring to EverDriven: 

Required

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 2–4 years of experience in an HR Coordinator, HR Operations, or HR Generalist role
• Hands-on benefits administration experience (enrollments, open enrollment, qualifying life events)
• I-9 compliance and onboarding process ownership
• Strong attention to detail and the ability to manage a high volume of concurrent priorities with accuracy and composure
• Excellent written and verbal communication skills — you are often the face of HR for employees and must represent the function with professionalism and warmth
• Service-first mindset with a positive, can-do attitude — no task is too small, and every interaction matters
• Openness and enthusiasm for leveraging AI and technology to improve HR operations and the employee experience
• Intellectual curiosity and the critical thinking ability to navigate compliance topics including benefits, leave administration, and employment law fundamentals
• High degree of discretion, integrity, and professionalism when handling sensitive employee data

Preferred

• ADP Workforce Now experience
• Familiarity with leave administration frameworks (FMLA, Colorado FAMLI, and other state-specific leave laws)
• Exposure to Worker’s Compensation reporting or benefits compliance
• Office operations or facilities coordination experience
• Experience using JIRA or similar ticketing systems for HR case management
• SHRM-CP or PHR certification, or active pursuit, a plus

• Medical, Dental, Vision insurance
• Virtual Doctor Visits with $0 Co-Pay
• Life Insurance (company paid)
• Short Term Disability Insurance (company paid)
• Long-Term Disability Insurance (company paid)
• Flexible Time Off (FTO)
• Paid Holidays
• Paid Time to Volunteer
• Flex Spending Account (FSA)
• 401K Plan (with an awesome employer match!)
• Employee Assistance Program
• Employee Discounts Program

#LI-Hybrid