ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly. We’re still early in our journey, which means every person who joins shapes the future of our product, culture, and growth. If you’re excited by big challenges, global impact, and the chance to grow fast with a world-class team, ARQ is the place to do it.
What We’re Looking ForWe’re looking for an HR Operations Coordinator to join our growing team! You'll work hand in hand with the People Ops Lead, founders, and hiring managers, not only to execute on the day-to-day employee lifecycle across LATAM, US and Europe, but also to help us build the People Operations function from the ground up.
What You’ll Be DoingLifecycle ownership
Own onboarding paperwork end-to-end for all global hires: contract prep, new hire data collection, equipment and access coordination
Run pre-boarding communications: welcome packs, Day 1 schedule, equipment shipping , account provisioning timelines
Maintain new hire trackers and ensure our HRIS is the single source of truth for global headcount
Run off-boarding: resignation/termination documents, final pay coordination, access removal checklist, laptop handover, knowledge transfer, exit interviews
Coordinate with legal counsel to issue compliant contracts and amendments.
Maintain country-specific policy templates: PTO, sick leave, maternity/paternity, code of conduct, disciplinary procedures
Track medical exam compliance and renewals
Own employee document retention across countries; ensure mandatory training assignments are completed on time
Liaise with payroll providers in LATAM for monthly cycles, change requests, and salary slip distribution
Coordinate benefits enrolment (e.g. health insurance, etc) and renewals
Track relocation packages for incoming hires
Produce regular and ad-hoc HR reports (headcount, absence, turnover, etc.)
Analyse HR metrics to support decision-making and identify trends
Help translate and adapt policies between Spanish and English
What You’ll Need
2-3+ years of experience in an HR/People coordinator role
Strong analytical mindset with excellent attention to detail
Experience working with HR data, reporting, or HR systems
Exposure to payroll processes
Experience working in international fast-paced environments, ideally in fintech or consumer tech startups
Strong organisational and communication skills
Ability to handle confidential information with discretion
Full professional fluency in both English and Spanish (Portuguese is a plus)
Benefits
Competitive salary
The latest tools and technology
Hybrid setup
A world-class team that will challenge and grow your skills
The opportunity to shape the financial system of the future
Skills Required
- 2-3+ years of experience in HR/People coordinator role
- Experience working with HR data, reporting, or HR systems
- Exposure to payroll processes
- Full professional fluency in both English and Spanish
What We Do
ARQ opens the world's strongest assets and markets to travelers, investors, and professionals in the Americas – so they can grow their money wherever they are.
Why Work With Us
We believe that small teams with the best talent outcompete massive companies with mediocre capabilities. That's why we have gathered a set of people who have done it before at iconic companies. In our quest to reshape the global financial system we have raised tens of millions of dollars from leading investors (Sequoia Capital, Founders Fund, etc)
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