HR Operations Coordinator, Americas Support

Let’s be #BrilliantTogether

Overview:

We are expanding our newly established HR Operations team in the Manila office and are seeking an HR Coordinator to support our employee population in the Americas (US and Canada). In this role, you will develop broad HR expertise across various disciplines. This position is ideal for a motivated junior HR professional looking to advance their HR career.

Responsibilities:

• Employee onboarding and offboarding administration, by coordinating with appropriate teams, Managers, and other HR members to ensure smooth onboarding and offboarding processes. This may also include HRIS data updates such as Workday and ServiceNow.

• Serve as the first point of contact for employee inquiries, communicating HR policies and procedures.

• Support the administration of benefits, including updating employee benefit information, assisting employees with benefit-related queries, and supporting the annual benefit renewal process.

• Build and maintain strong partnerships with other teams like Finance, Corporate Services, and IT to foster positive and respectful working relationships.

• Identify areas for improvement and recommend solutions to meet the needs of a growing organization.

• Prepare employment and benefits verification letters (VOE).

• Manage and maintained the global distribution list (DL), ensuring accurate and timely communication across teams and regions.

• Own and coordinate the global HR calendar, scheduling and facilitating regular meetings across different time zones.

• Administer and update the global holiday schedule, ensuring compliance with regional and local holidays.

• Develop and maintained SharePoint (SP) pages for global HR communications and resources, improving accessibility and information sharing for employees.

Qualifications:

• Bachelor’s degree graduate in Psychology, Human Resources, or any Business-related discipline.

• Minimum of 2-5 years of relevant experience in a similar HR role, preferably in a fast-growing and evolving company.

• Highly organized and ability to prioritize, meet deadlines and manage workload effectively.

• Detail oriented with ability to juggle multiple priorities. 

• An interest and understanding of employment law and willingness to continually expand and develop knowledge and skillset.

• Demonstrate good judgement, act with integrity, credibility, confidentiality, and professionalism.

• Excellent communication and collaboration skills and able to build relationships across all levels of the business in a global operating environment.

• Proficient in Microsoft Office and experience using Workday would be beneficial.

• Perform other HR related duties and responsibilities to be assigned from time to time.

This role will be assigned on non-traditional shift or mid/night shift schedule.

#LI-CCA0818 #ASSOCIATE #HUMANRESOURCES

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being. 

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another. 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.