HR Operations Business System Owner

We are looking for a HR Operations Business Systems Owner . The position is located in the Global HR Business Operations function, part of the Global HR Function. The main tasks for this position include:

PURPOSE AND SCOPE:

The HR Operations Business Systems Owner plays a pivotal role within Global HR Operations & Shared Services by managing and optimizing all HR Operations & Shared Services owned business systems (such as Workday, PeopleDoc, etc.) in line with the operational goals. The role helps to drive productivity, streamline processes and improve overall organizational efficiency.

​The HR Operations Business Systems Owner requires a deep understanding of both technical and HR business processes to effectively bridge the gap between technology solutions, business needs and user experience.

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PRINCIPAL DUTIES AND RESPONSIBILITIES:

The responsibilities of the HR Operations Business Systems Owner involve various aspects of system management, functional process design, and cross-team solutioning. Key responsibilities include:

• Collaborate with HR Operations Business Process Advisors and HR Process Owners to translate functional process design into system requirements and ensure a cohesive HR process landscape

• Oversee the implementation, configuration, and maintenance of HR Operations systems.

• Identify opportunities to enhance system efficiency and business processes. Implement improvements that align with organizational goals.

• Act as counterpart to our internal HR IT Partner to ensure 

  • all systems are up-to-date and functioning optimally.

  • a seamless data flow and functionality across our HR Operations systems and  downstream systems.

  • collaboration with vendors (e.g. manage relationships).

• Ensure that all HR Operations business systems comply with external and internal regulations (Compliance, Data Privacy, etc).

• Lead audit and risk assessments addressed by external and internal auditors.

• Collaborate across other company functions such as Finance, Legal, etc. to support HR system related requirement analysis, design and implementation.

• Provide application design support and guidance to the HR Application Support Model team. Collaborate with respective leaders to keep crucial system related Standard Operating Procedures updated.

• Develop business cases to request new system updates, implementation of additional functionality, etc.

EDUCATION AND REQUIRED CREDENTIALS:

• Bachelor’s degree or Master’s degree (preferred) in human resource management, business, computer science or related field and 6 - 8 years’ work experience in related areas

EXPERIENCE AND SKILLS:

• Ability to translate business and technical requirements into objectives, plans, resources and long-term goals

• In-depth knowledge of HRIS technology and best practices (preferred Workday, PeopleDoc, Ticketing System)

• Proven track record to design HR processes ideally across all HR functions 

• Knowledge and understanding of laws and regulations related to HR process and data management (privacy, data transfer and retention, etc.)

• Ability to communicate effectively with individuals (including Senior Leaders) possessing varying degree of technical and functional knowledge

• Self-motivated taking initiative to enhance delivery

• Ability to work in matrix organization and strives in ambiguous situations

• Strong analytical skills

• Attention to detail and ability to provide fast turnaround when needed

• Proven teamwork – with ability to work with team members across all corporate functions

• Excellent MS Excel, database, and PowerPoint software skills