HR Operations Analyst

What will you do

• Consult with Johnson Controls Business Unit HR by providing an HR Operations perspective on a range of HR functional activities:

• Assist with basic and routine HR-related inquiries and provide solutions within agreed guidelines. o Support data entry and changes on employee records within the Johnson Controls application environment.

• Provide Workday or other application training to HR teams as required by leveraging EHRO tools and available training content.

• Provide assistance on HR-related inquiries across the Enterprise, including Help Desk support for the users by recording and responding to all enquiries recommending solutions and alternative ways of working, escalating the issue, if a solution cannot be found.

• Perform basic transactional processing activities to support all EHRO functional areas:

• Coordinate and process the transfer of staff from one service area, business line or facility to another, manage mass upload transactions (annual and ad-hoc) as required by process or requested by BU HR.

• Update and maintain employee data in the respective system of record.

• Ensure that all personal data is up to date and stored confidentially.

• Provide new hire information.

• Collect, validate and maintain new hire employment-related information.

• Set up new employee records in the respective systems.

• Apply customer service skills and operate service center applications in order to provide consistent quality of service managing all kind of interactions.

• Ensure efficient, accurate and timely processing of all HR information for employees and nonemployees working on behalf of the company.

• Generate and distributes regular and recurring reports as well as required standard Workday reports

• Support other team members to perform administrative and transaction processing activity to support the various HR Center of Expertise and Business Unit HR organizations.

What we look for

• Bachelor’s Degree in HR, Business or related field of studies desired.

• Minimum 1-2 years of work experience within a service delivery environment – preferably HR and/or Operations experience, or HR Service Center experience.

• Fluency in English is required and German/French/Spanish is advantage.

• Team player with strong communication, interpersonal, and customer service skills.

• High attention to detail with demonstrated planning and organizational skills and ability to achieve objectives within deadlines.

• Ability to work in a dynamic business environment and meet changing business needs and priorities.

• Experience in using a database management system is required, working knowledge of any HR Information System, i.e. Workday, will be an advantage.

• Expertise with office administration technologies, Case Management, Telephony, Knowledge Management processes, i.e. expertise with MS Office 365 and/or SharePoint, Teams, AVAYA, ServiceNow.

Our benefits

Besides working in an international environment, you will receive a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and service such as gym membership, medical cover, a multi-sports card plus many more.

Our onsite facilities at our Bratislava based office includes a canteen, nursery and coffee machines located on every floor.

If you are relocating to Bratislava to join Johnson Controls, you will be eligible to receive a housing allowance to help you setup your new life in Slovakia.

The gross monthly salary for this position starts from 1450 EUR per month, plus a monthly bonus that starts after your first 6 months. Please note this is a minimum salary and our compensation packages are based on your professional experience and qualifications.

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