Premium Retail Services is seeking a detail-oriented and proactive Onboarding Specialist to guide new smartphone sales representatives through the onboarding and training process for in-store roles at Walmart locations. This position is instrumental in ensuring that new hires are set up for success from day one by supporting them through key onboarding milestones, including compliance documentation and initial training modules.
The Onboarding Specialist will work in a hybrid capacity, collaborating with managers, trainers, and sales staff to ensure all onboarding requirements are completed efficiently and accurately.
ResponsibilitiesWhat will you do?
- Guide new hires through the 5-step onboarding process from start to finish.
- Assist employees in completing two required online training assignments.
- Set up and provide support for new hire email accounts and system logins.
- Ensure new hires have access to and understand how to use payroll systems.
- Maintain clear, professional communication with new hires and managers via email and virtual meetings.
- Track progress in onboarding spreadsheets and reports, ensuring accuracy and timeliness.
- Follow established processes and meet reasonable deadlines for each step of onboarding.
- Adapt to possible time zone assignments, which may influence working hours.
Qualifications
If you meet these qualifications, we’d love to meet you:
- High school diploma or equivalent required, additional education a plus.
- Prior experience in onboarding, HR support, training, or administrative roles preferred.
- Strong organizational skills with the ability to manage multiple onboarding tasks at once.
- Proficiency in using spreadsheets (Excel or Google Sheets).
- Professional written and verbal communication skills.
- Ability to work independently and follow structured processes.
- Tech-savvy and comfortable with remote work tools.
What’s in it for you?
- This is a hybrid position, and all necessary equipment will be provided by the company.
- Opportunity to play a key role in helping new employees succeed.
- Supportive team environment with room for growth.
Paid training provided.
- Hourly pay rate: $17.00
Skills Required
- High school diploma or equivalent
- Prior experience in onboarding, HR support, training, or administrative roles
- Strong organizational skills with ability to manage multiple tasks
- Proficiency in using spreadsheets (Excel or Google Sheets)
- Professional written and verbal communication skills
- Ability to work independently and follow structured processes
- Tech-savvy and comfortable with remote work tools
What We Do
Acosta is an integrated sales and marketing services provider that enables consumer packaged goods brands and retailers to win in the modern marketplace by delivering progressive solutions and exceptional service. With more than 90 years of experience, Acosta understands evolving consumer needs and helps its clients and customers stay a step ahead, fueling their accelerated performance. For more information, please visit www.acosta.com.
