HR Onboarding Specialist

Summary 

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. 

Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America.  We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. 

Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. 
 
Human Resources Onboarding Specialist - Position Overview 
We are seeking a detail-oriented and proactive HR Onboarding Specialist to join our Human Resources Operations team. This role is responsible for managing the end-to-end onboarding process for new hires using the UKG (Ultimate Kronos Group) platform, ensuring a seamless and positive onboarding experience. The ideal candidate will have experience with UKG HR systems, strong organizational skills, and a passion for enhancing the employee experience from day one. Reporting to World’s Sr. HR Operations Manager, this position plays a key role in delivering seamless onboarding for all HR-related topics and employees as World continues to grow. 
 
Primary Responsibilities 

• Create onboarding and payroll records for new employees utilizing UKG’s Onboarding Gateway and PRO platforms. Responsible for accuracy and compliance based on relevant laws and WIA’s internal guidelines. 

• Manage pre and post-onboarding activities for all incumbent hires including but not limited to preparation of new hire notifications and onboarding links, execution of I-9 and E-Verify cases, reviewing critical onboarding documentation, and finalizing employee’s profile set up in the World HRIS. This is in partnership with Operations and Talent Acquisition teams to ensure smooth onboarding and help resolve outstanding matters. 

• Ensure all onboarding documents are completed, verified, and stored correctly within UKG. 

• Serve as the main point of contact for new hires, answering questions and providing support throughout the onboarding process. 

• Collaborate with HR, IT, and hiring managers to ensure a smooth transition for new employees. 

• Maintain and update onboarding checklists, templates, and process documentation. 

• Train HR team members and hiring managers on UKG onboarding processes and best practices. 

• Respond to inquiries that are sent to the Human Resources shared inbox and resolve or escalate to the appropriate resource. 

• Ensure compliance with company policies, labor laws, and data protection regulations. 

• Continuously evaluate and improve the onboarding process for efficiency and effectiveness. 

• Provides support for additional operational tasks as needed. 

Qualifications 

• Bachelor’s degree in Human Resources, Business Administration, or related field. 

• 2+ years of experience in HR onboarding, preferably using UKG (formerly Ultimate Software/Kronos). 

• Strong understanding of HRIS systems, onboarding modules, and workflows. Experience with UKG preferred but not required. 

• Excellent organizational skills and attention to detail. 

• Strong communication and interpersonal skills, with the ability to engage effectively with new hires and stakeholders. 

• Ability to handle confidential information with integrity and discretion. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Must have at least 2-4 years of HR administration experience. 

Equal Employment Opportunity 

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. 

 
To Executive Search Firms and Staffing Agencies
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. 
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