Essential Job Statements
Ensures candidate completion of new hire paperwork including background check and work authorization forms.
Keen verification of I-9 documents, accurate submittal of background and work authorization documents through 3rd party vendors in a timely manner.
Conduct remote/in person verification of employment eligibility documentation for new hires in compliance with federal regulations.
Ensure proper documentation, secure storage, and maintenance of employee I-9 forms and supporting documents.
Complete badge pictures and uploads to appropriate database.
Completes notarization of Virginia State Police documents and runs Virginia State Police background check.
Ensure all forms and signatures are completed accurately and timely.
Address any candidate inquiries related to documentation and onboarding steps.
Serves as a representative of VCU Health Systems as patrons, visitors and/or staff of the hospital may ask for directions or other questions.
Performs other duties as assigned and/or participates in special projects in order to support the mission of VCUHS and the Department. Provides assistance to team members and accepts alternate assignments, as required, graciously.
Patient Population: N/A
Employment Qualifications
Preferred Education: N/A
Licensing/ Certification
Licensure/Certification Required: N/A
Licensure/Certification Preferred: Licensed Notary Public, or eligible to obtain License’s Notary Public within one year.
Minimum Qualifications
Years and Type of Required Experience: 0-1 years of customer service experience. Prefer experience in a high volume of customer traffic (i.e. in-person or call center)
Other Knowledge, Skills and Abilities Required: Excellent listening and communication skills with ability to provide high quality customer service. Aptitude for technology and be comfortable working in many different systems. Must be team-focused, self-motivated, and work with a modest degree of supervision. Able to multi-task in fast paced environment while being detail oriented.
Cultural Responsiveness: Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Other Knowledge, Skills and Abilities Preferred: N/A
Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. May have periods of constant interruptions.
Physical Requirements
Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards
Hazards: N/A
Mental/Sensory – Emotional
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
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What We Do
We are a strong, passionate team of more than 12,500 who take pride in caring for every person who comes through our doors. We lift each other up so we can provide the very best and safest care to those who need us most. Together. Every day.
With the support of our university, we make up an academic medical center committed to excellence in patient care, innovation and training tomorrow’s health care workforce. We continue to educate, research and evolve – staying on the cutting edge of care.
As a community of innovators, every team member can contribute a spark of ingenuity igniting a force to discover the next cure, hold the next hand, solve the greatest challenges and create the health care of tomorrow.
We foster an atmosphere of respect and welcoming for all communities. We infuse our teams with diverse talent that inspires everyone to contribute openly and freely, maximizing their impact and creating meaningful change for our patients and community.
Join our team and help us create a new kind of patient experience. Join VCU Health.
EEO Statement:
VCU Health System strictly prohibits and does not tolerate discrimination against, or harassment of, team members, applicants, or any other covered persons because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex (sexual orientation, gender identity or expression and pregnancy), protected veteran status, marital status, genetic information, or any other protected characteristics under applicable federal, state, or local law.
Pay Transparency Provisions:
VCU Health System complies with the Pay Transparency Provisions
