HR Onboarding and Operations Manager

Make a difference. Be happy. Grow your career.

The HR Operations and Onboarding manager oversees multiple operational processes and drives continuous improvement. The position formulates partnerships across the business to deliver value-added service to management and employees and reflects the business objectives of the organization.KEY RESPONSIBILITIES

• Works collaboratively with HR teammates and business partners to develop programs, policies, and solutions that enable success for each business unit and align to company vision
• Fosters a team culture of continuous improvement by identifying and implementing operational efficiencies
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Assists with preparing reports for internal clients, as needed
• Performs other related duties as assigned.

HR Operations Responsibilities:

• Creates SOPs and assists in maintaining polices and employee facing documentation
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Provides HR policy guidance and interpretation.
• Recommends new approaches, policies, and procedures to drive continuous improvement in the HR department

Onboarding Responsibilities:

• Will drive process improvement in onboarding including vendor relations, education on the process for business leaders, and streamlining the number of processes the team executes
• Oversees and manages the onboarding team and onboarding process for new employees, ensuring a smooth and positive transition into the company
• Analyzes trends and metrics to demonstrate process improvement and improve KPIs

Workday Responsibilities:

• Configuration knowledge of workday recruiting and onboarding modules are necessary
• Will partner with HR Technology team to improve existing integrations and build new integrations and status reports

SKILLS AND EXPERIENCE

• Bachelor’s degree or equivalent experience required
• Experience leading a team required
• Onboarding experience required
• Experience leading process improvements required
• Prior experience with Workday (HRIS) required
• 5+ years of human resources experience required; multiple disciplines strongly preferred
• Proven ability to connect with a wide range of audiences and build quick rapport
• Excellent written and verbal communication skills, with a focus on customer service
• Driven to move quickly and motivated to deliver; Able to manage time under pressure and within time constraints
• Able to balance urgent, short-term needs with strategic, long-term priorities
• Adaptable and able to embrace the grey with a positive attitude
• Strong ability to maintain confidentiality 
• Organized, with strong attention to detail
• Must be able to work independently as well as within a team environment
• Proven experience in negotiating situations to a mutually beneficial outcome.
• Maintains a continuous improvement mindset, consistently looking for ways to deliver a stronger, more efficient employee experience
• Proficient with the Microsoft Suite, including PowerPoint, Excel, and Word
• Must demonstrate and embody Nordic’s maxims 

ADDITIONAL DETAILS

• Position is remote.
• Occasional travel up to 5% of the time 
• This role supports employees and leaders across the organization, which requires flexibility as occasional meetings may occur outside of normal business hours