The Role
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.
Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected].
Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.
We need a HR Onboarding and Benefits Specialist to support an exceptional employee experience from offer acceptance through long-term success. In this role, you’ll own the onboarding journey, support benefits administration, and partner closely with candidates, employees, and leaders to ensure smooth, compliant, and people-first HR operations. This is a full-time role and will work a hybrid schedule based in Lehi, Utah.
What is a day in the life of a HR Onboarding and Benefits Specialist?
- Coordinate and execute end-to-end onboarding for new hires, including background checks, desk setup, system access, and new hire orientation.
- Serve as a primary point of contact for onboarding candidates, guiding them through paperwork, timelines, and benefits enrollment.
- Support benefits administration by assisting employees with enrollments, life event changes, and questions related to health, wellness, and retirement programs.
- Proactively gather employee feedback on benefits and onboarding experiences, identifying trends and opportunities for improvement.
- Regularly review the health and utilization of our benefits plans, partnering with brokers and vendors to flag risks, cost drivers, and improvement areas.
- Research and recommend enhancements to benefits offerings that support employee well-being, competitiveness, and cost effectiveness.
- Partner with recruiting, payroll, and HR leadership to ensure a seamless transition from candidate to employee.
- Maintain accurate employee records in HRIS and related systems, ensuring compliance with federal, state, and local employment and benefits laws.
- Identify opportunities to improve onboarding and benefits processes through automation, documentation, and clearer employee communications.
- Support annual open enrollment planning, execution, and employee education efforts.
- Perform all other job duties as assigned.
What will I need to thrive in this role?
- Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience)
- 1-2+ years of experience in an HR Generalist or HR administrative role with demonstrated ownership and initiative
- Strong knowledge of benefits programs and experience supporting benefits administration
- Hands-on experience with onboarding new employees and supporting candidates through the hiring process
- Working knowledge of federal, state, and local employment and benefits laws
- Exceptional communication skills with the ability to remain calm, professional, and empathetic in sensitive situations
- Strong organizational skills, attention to detail, and ability to manage multiple priorities
- Experience with Workday preferred
- PHR or SHRM-CP certification preferred
What does high performance look like?
- New hires feel informed, welcomed, and set up for success from day one
- Benefits processes run smoothly, accurately, and compliantly with minimal errors
- You build strong, trusted relationships with employees, candidates, and HR partners
- You follow through with all assignments in a timely manner
- You give 100% to all tasks and projects you are given
- You will take full ownership of your projects and follow through to completion
What is my potential for career growth?
- At Pattern, growth is encouraged and supported. You’ll have opportunities to expand your HR skill set across areas like total rewards, employee experience, compliance, and HR analytics. You’ll work closely with HR leadership, gain exposure to strategic initiatives, and build relationships across a global organization that values internal mobility and development.
What is the team like?
- You will work closely with other HR team members such as Workday Analyst, HR Business Partners, Payroll, and Director of HR Systems, and will be supervised by the HR Director. You’ll also collaborate regularly with Talent Acquisition and People Operations leaders. This team is data-driven, people-focused, and highly collaborative—ideas and input are encouraged from everyone.
Sounds great! What’s the company culture?
- We are looking for individuals who are:
- Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
- Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
- Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
- Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team
What is the hiring process?
- Initial phone interview with Pattern’s talent acquisition team
- Video interview with a hiring manager
- Onsite interview with a panel of department leaders
- Professional reference checks
- Executive review
- Offer
How can I stand out as an applicant?
- Discuss professional accomplishments with specific data to quantify examples
- Provide insights on how you can add value and be the best addition to the team
- Focus on mentioning how you would be partner obsessed at Pattern
- Share experience on any side projects related to data and analytics
Why should I work at Pattern?
Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:
- Unlimited PTO
- Paid Holidays
- Onsite Fitness Center
- Company Paid Life Insurance
- Casual Dress Code
- Competitive Pay
- Health, Vision, and Dental Insurance
- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Pattern Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pattern and has not been reviewed or approved by Pattern.
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Equity Value & Accessibility — Equity is broadly offered and described as generous, with RSU sharing and access to stock included in total compensation. Equity availability is positioned as a core element for employees across the company.
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Leave & Time Off Breadth — Unlimited PTO, paid holidays, paid parental leave, and paid sick days indicate a wide-ranging time-off policy. These offerings create breadth for both vacation needs and family-related leave.
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Retirement Support — A 401(k) with a fully vested company match from day one (up to 4%) strengthens long-term financial security. Immediate vesting underscores emphasis on retirement benefits.
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The Company
What We Do
Pattern operates as a worldwide e-commerce growth, protection, control, and distribution platform for brands. Pattern® provides a proven blend of marketplace analytics, product distribution, MAP compliance, and brand management to drive ecommerce acceleration for premium brands. We thrive on high energy, professional excellence, and disciplined creativity.
