At Healthcare Australia (HCA), we are united by a shared commitment: to provide exceptional care to those who need it most. We believe that every person deserves to be treated with dignity and respect, especially in circumstances where they are most vulnerable. This is more than just a job; it is an opportunity to use your skills to create a profound and positive impact on the lives of individuals in our care. At HCA, this is where care begins.
Job DescriptionWe are looking for an experienced HR Manager to support our Primary Health Services business unit, partnering with leaders across a complex service delivery environment to deliver practical, commercially focused HR solutions.
Working closely with senior leaders and operational teams (nurses and other healthcare professionals), you’ll provide practical HR advice and solutions that support workforce effectiveness, employee engagement, performance and business outcomes.
This is a hands-on HR leadership role with a strong focus on HR operations, employee relations, business partnering and organisational change. As the business continues to mature, you’ll also play an important role in strengthening and embedding HR processes, systems and ways of working, helping to establish a consistent and sustainable HR operating model.
You’ll work closely with the broader HCA HR team and specialist functions to provide a connected and effective People & Culture service to the business.
Day to day, you will:
- Partner with senior leaders and operational teams to understand business priorities and provide practical, commercially focused HR advice and solutions.
- Oversee HR operations and employee lifecycle processes, ensuring consistent, compliant and effective HR practices across the business.
- Provide senior advice on complex employee relations and industrial relations matters, acting as an escalation point where required.
- Use workforce data and insights to identify trends, risks and opportunities and support workforce planning and business decision-making.
- Lead the HR component of organisational change and drive improvements to HR processes, systems and ways of working.
- Coach and support leaders to build high-performing, accountable and engaged teams, while working collaboratively with Recruitment, Learning & Development and Work Health & Safety specialist teams.
Let's talk about you
We’re looking for an experienced HR professional who can build trusted relationships with senior leaders and provide practical, commercially focused HR advice. You’ll bring strong HR operational and business partnering experience, with solid knowledge of ER/IR and confidence managing complex people matters.
You’ll be a clear communicator who can navigate challenges, coach and influence leaders, and turn business needs into practical people solutions.
Experience working with healthcare or other frontline workforces, such as aged care, community services, disability, nursing or allied health, would be highly regarded. A degree in Human Resources, Industrial Relations or a related field is expected.
Bring your commercial mindset, HR expertise and be rewarded with:
- Birthday Leave – because you deserve a paid day off to celebrate you
- Flexibility - HCA provides all eligible office-based roles the opportunity to work from home up to 2 days per week on an informal basis.
- Recharge Time – access to extra leave
- 24/7 Support – free mental health & counselling via our EAP
- The Gifting Hub – save on brands like Good Guys, Rebel, Amazon & more
- A chance to work within a well-respected Australian organization with over 1000 employees, including doctors, nurses, and allied health professionals.
To be part of a brand with heart – helping connect people to meaningful work in Australia apply for a role with us today. If you have any questions, please contact Carly Currie on [email protected]
At HCA we are committed to embracing diversity and committed to providing a safe working environment.
Skills Required
- Experience in HR operations and HR business partnering
- Strong knowledge of employee relations and industrial relations
- Experience managing complex people matters and advising senior leaders
- Strong communication, coaching, influencing, and problem-solving skills
- Degree in Human Resources, Industrial Relations, or a related field
- Experience working with healthcare or other frontline workforces, such as aged care, community services, disability, nursing, or allied health
What We Do
Healthcare Australia (HCA) is Australia’s largest diversified healthcare provider, operating nationwide across all sectors of health including primary health care, and acute care. We connect healthcare professionals, organisations, and people to provide end-to-end healthcare solutions. By filling the healthcare skills gap, we ensure Australians always have the support they need—making us Australia's #1 healthcare solutions provider. We're highly experienced: With over 50 years of experience connecting healthcare workforce with those needing support and care, we understand what works. The Healthcare Australia Group delivers quality, efficient, and flexible solutions nationwide with confidence. We're dynamic: HCA is known for our quick reflexes and it’s how we’re able to support Private, Public, Federal, State, and Territory Government and Health Departments. As a leading healthcare solutions provider, we're always ready to respond to urgent needs from customers, employees, or patients. Being active and responsive is fundamental to our identity. We're human: We're a team of over 15,000 passionate and committed healthcare workers and clinicians improving the health of our community. While embracing innovation through technology, we remain people-focused. We value human relationships and strive to make meaningful differences in lives across Australia. We’re prepared: Our years of experience have helped us develop comprehensive compliance frameworks and governance protocols—a key reason why leading private and public healthcare facilities choose us as their preferred provider. Our compliance framework supports HCA health professionals in delivering safe, compliant care, ensuring our clients receive fully credentialed staff who are fit for purpose.
