The Role
Manages the organization’s HR strategy, recruitment, employee relations, performance management, training, payroll, compliance, HR administration, reporting, and staff development. Advises management on labor legislation, culture, discipline, retention, and workforce risks. Oversees HR staff, employee benefits, statutory submissions, payroll using SAGE, documentation, and organizational development activities.
Summary Generated by Built In
The core responsibility/output of the position is to ensure efficient and effective
management and utilization of human resources within the organization.
The following generic skills are critical for this position
- Assertive
- Planning and Organising
- Communication
- Thorough and Accurate
- Diplomacy
- Relationship builder
- Customer service
- Technical/operational skills/experience
- HR Management
- HR Strategy
- HR Policies and Procedures
- Recruitment Methodology
- Staff Management
- HR Administration
- HR Reporting
- Understanding of Employee / Labour Relations.
Strategic Responsibility
- Provide strategic direction w.r.t. staff sourcing, retention, discipline and development to enable the organisation to implement the objectives of the business strategy.
- Ensure adherence to relevant labour legislation and accepted HR Best Practice to reduce risk to the organisation and ensure fair labour practice Ensure that human capital policies, procedures and processes are developed, updated, communicated, applied and adhered to.
- Ensure that a Disciplinary Code or Code of Conduct is in place to maintain staff discipline and fair and equitable treatment of staff.
- Monitor and advise management w.r.t. staff satisfaction and company culture and its influence on productivity, performance and staff turnover.
- Monitor and advise management w.r.t. staff satisfaction and company culture and its influence on productivity, performance and staff turnover.
- Identify trends to assist management to mitigate potential risks or prepare for potential challenges
Operational responsibility
• Ensure that the relevant HR functions are operated effectively and efficiently,
- HR Strategy
- HR Policies and Procedures
Main HR Activities
- Recruitment
- Advertise vacant positions internally and externally
- Screen CVs to meet criteria of position
- Phone shortlisted candidates and arrange venue for interviews
- Arrange relevant assessments
- Compile regret letters for unsuccessful candidates
- Liaise with customers re skills needs
- Conduct recruitment interviews - telephonically and in person
- Match customer requirements, job profiles and CVs
- Liaise with customer regarding requirements, arrangements
- Source potential candidates from databases, etc.
- HR Administration
- Compile and ensure completion of relevant documents
- Filing of documents
- Upkeep of information on databases
- Compile regret letters for unsuccessful candidates
- Liaise with customers re skills needs
- Labour Relations
- Assist line managers with staff discipline and performance management
- Ensure that relevant disciplinary procedures and processes are followed as per progressive discipline
- Prepare relevant documentation for CCMA referred cases
- Organisational Design
- Ensure Job Profiles exist for all positions
- Performance Management
- Ensure that Performance Agreements are drawn up, and performance appraisal sessions conducted between managers and employees.
- Provide advice and assistance with written job descriptions
- Provide advice and assistance when conducting staff performance evaluations
- Provide basic counselling to staff who have performance related obstacles
- Training and Development
- Ensure that employees have Personal Development Plan that will assist them in their professional training to the benefit of the company and employees.
- Termination of Employment
- Follow policies, procedures and processes w.r.t. termination of employment contract, e.g. termination documentation, notice period, termination package, exit interview.
- Staff morale and company culture
- Support staff during challenging conditions
- Identify trends in morale and company culture to support staff and assist and advise management to ensure a positive working environment
Financial Responsibility
- Manage budget allocated to department, e.g. Training
- Ensure that organisation complies relevant legislation that could directly affect organisation finances that the organisation can claim back skills development levies.
- Timeous monthly management of payrolls for all entities on SAGE Business Cloud
- Timeous monthly management of UIF/SARS/PAYE/MIBFA submissions
People Management
- Manage / facilitate / monitor the development (training) and performance of staff within the organisation.
- Assist staff with specialist HR advice
- Management of HR staff
- Provide advice and assistance with written job descriptions
- Provide advice and assistance when conducting staff performance evaluations
- Identify training and development opportunities
- Organize staff training sessions, workshops and activities
- Process employee requests for outside training while complying with policies and procedures
- Provide basic counseling to staff who have performance related obstacles
- Provide staff orientations
- Monitor and arrange interventions for staff with emotional wellness challenges
Information Management
- Ensure that all staff-related documentation are filed correctly and timeously as per organisation system – e.g. hard copy / scanned / system
- Ensure that all documentation, e.g. policies and procedures and contracts are updated and relevant information communicated
- Ensure that HR database (and / or payroll if relevant) is kept updated
- Provide regular feedback to customer and management
- Ensure timeous, correct, high quality information/reporting
Administration
- Submit required reporting as per agreed deadlines and timelines
- Ensure that all legislated reporting is submitted correctly and timeously, e.g. EE Plan and Reports, Workplace Skills Plan (WSP) and an Annual Training Report (ATR) if relevant.
- Submit ad hoc reports as per management request
- Submission of monthly schedules to Liberty Life
- Addition and management of Discovery and Bonitas medical aid
- Ensure that all relevant documents are signed correctly and timeously
- Ensure that all relevant documents are filed correctly and timeously
Requirements
- Relevant HR qualifications. Preference degree (NQF-level 7)
- 5 years’ experience in different Human Resources
activities
- Minimum 10 years' experience in HR and HR systems administration.
- SAGE Payroll
- Proficient in MS Office
- Valid Drivers Licence and own vehicle
- Must be South African.
- Strong knowledge of industrial relations.
- Strong bias towards AI-driven systems to improve
efficiencies.
Skills Required
- Relevant HR qualification
- Degree qualification at NQF Level 7
- At least 5 years of experience across different human resources activities
- At least 10 years of experience in HR and HR systems administration
- Experience with SAGE Payroll
- Proficiency in Microsoft Office
- Valid driver's licence
- Own vehicle
- South African citizenship
- Strong knowledge of industrial relations
- Strong bias toward AI-driven systems for improving efficiency
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The Company
What We Do
New Generation Group is an African infrastructure, technology, and consulting group delivering software solutions, AI-powered innovation, and digital transformation services across Africa and globally for organizations across varying sizes and sectors. It connects people, products, and technology to provide purpose-fit solutions for businesses, institutions, and communities. Its activities span telecommunications infrastructure, connectivity, managed services, systems integration, outsourced accounting, tax, and financial planning.
