HR Manager – ER Casework
We are seeking a talented individual with strong Employee Relations experience to join our Marsh UK HR Regional Advisor team. This is a hybrid role that has a requirement of working at least three days per week in our London office.
We will count on you to:
- Under the guidance of the Lead HR Manager, independently manage Employee Relations cases from start to finish. Including investigations, performance improvement, disciplinary hearings, grievances, sickness absence, probation, harassment / discrimination, appeals and TUPE transfers. Where matters are more complex, engage with the Employee Relations CoE for advice and support.
- Advise, coach and support UK People Managers across the full range of activities in the HR portfolio, including communications, change management and organisational effectiveness.
- During organisational restructuring activities, coordinate necessary activity to support People Managers and affected colleagues including planning and execution of consultations with colleagues about changes affecting roles or terms of employment.
- Draft and issue formal documentation, including invite letters, scripts, meeting notes, outcome letters and settlement agreements.
- Peer review written documentation for the HR Manager team.
- Work closely with and seek input where appropriate from CoE teams, such as Employee Relations, HR Services, Benefits, Total Reward and DEI.
- Work closely with and seek input where required from People Partner colleagues.
- Support and, when required, take the lead in rollout and delivery of HR programs in-region and contribute to process improvements.
- Ensure that regulatory and statutory obligations are discharged locally including statutory and/or regulatory reporting requirements.
- Support peers and less experienced HR Managers as required to ensure that the team delivers a consistent and high-quality service across all locations for which it is responsible.
What you need to have:
- Significant experience in managing complex Employee Relations cases from start to finish, including investigations and administration of hearings, in particular, but not limited to Grievances and Disciplinaries.
- Demonstrated ability to coach People Managers effectively at every level in the business, including senior executives with varying complexity.
- Exceptional writing, communication and presentation skills and attention to detail.
- Thorough understanding of UK employment laws, regulation and HR processes.
- Excellent interpersonal skills with the ability to forge strong relationships with colleagues in the business and in wider HR, including CoEs and People Partners.
What makes you stand out:
- CIPD qualified.
- Strong experience in managing complex ER cases and TUPE transfers.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Top Skills
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.






