ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
HR Manager - Benefit Operations- Blue Bell, PA or Raleigh NC - Hybrid
As the HR Manager- Benefits Operations, you will play a pivotal role as a trusted resource for ICON employees in the US and Canada, ensuring the administration and delivery of Benefits, including Medical, Dental, Vision, FSA, HSA, Life, disability, and 401k. We are seeking a proactive self-starter with a positive attitude to lead a team responsible for the delivery of these essential benefits. If you possess excellent communication skills, thrive in a fast-paced environment, and are ready to make a meaningful impact, this is the role for you!
Key Responsibilities:
- Team Leadership: Effectively manage a team, fostering a fun, collaborative and high-performing environment.
- Subject Matter Expertise: Serve as a subject matter expert in the administration and delivery of leave of absence, healthcare benefits, possessing a deep understanding of large self-insured medical benefits administration.
- Vendor Management: Partner and oversee vendors, build strong relationships
- Leverage system and process automation: to reduce benefits administration
- Communicating benefit programs to employees for high adoption, participation, and engagement rates
- Lead the annual benefits open enrollment process, including Workday build, employee education, and system administration.
Required Technical and Professional Expertise
- Project Management: Demonstrated ability to thrive in a dynamic, fast-paced environment, adept at managing time effectively even amidst competing demands and pressing business exigencies.
- Excellent command of project management techniques and practices
- Good understanding and facilitation of Process improvement and process mapping
Preferred Technical and Professional Expertise
- Strong knowledge of US and Canada preferred.
- Knowledge of 401k administration, thorough understanding of health and welfare regulations including ACA, ERISA, and HIPAA
- Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience)
- Minimum of 5 years of experience in benefits administration, to include hands on management of a self-insured medical plan and a 401(k) plan.
- Advanced Excel skills required.
- Excellent communication skills, with strong analytical and critical thinking skills
- Ability to work independently and manage multiple projects simultaneously.
- Strong attention to detail and accuracy
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
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What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
