The Role
The HR Lead will develop employee engagement programs, coordinate wellness initiatives, promote diversity and inclusion, manage recognition programs, and oversee CSR initiatives to enhance workplace satisfaction and organizational culture.
Summary Generated by Built In
Core Responsibilities:
Employee Surveys and Feedback
Develop, implement, and analyze employee surveys to gather feedback on workplace satisfaction, identify areas for improvement, and track employee engagement trends.
Program Development
Design, plan, and execute employee engagement activities, programs, and initiatives that align with the organization’s goals and culture.
Communication and Recognition
Promote open and transparent communication channels within the organization. Through various recognition programs, recognize and celebrate employee achievements and milestones.
Wellness Programs
Develop and coordinate wellness initiatives, programs, and activities to support employees’ physical and mental health, including stress management and work-life balance.
Diversity and Inclusion
Foster a diverse and inclusive workplace by implementing strategies that promote equity, inclusivity, and respect for all employees.
Employee Events
Organize and manage employee events, such as team-building activities, volunteer opportunities, and social gatherings, to strengthen interpersonal relationships and team cohesion.
Performance Recognition
Establish and manage rewards and recognition programs to acknowledge outstanding employee contributions and boost motivation.
CSR Initiatives
Design and execute CSR programs that address key social and environmental challenges while supporting business goals.
Coordinate volunteer opportunities and employee engagement initiatives to foster a culture of social responsibility.
Manage budgets and resources allocated to CSR programs, ensuring efficient and effective use of funds.
Collaborate with marketing and communications teams to promote CSR initiatives and successes.
Skills Required
- Experience in HR program development and implementation
- Strong analytical skills for employee surveys
- Ability to foster diversity and inclusion
- Experience in organizing employee events
- Budget management for HR and CSR initiatives
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The Company
What We Do
OP360 is a US-headquartered BPO provider offering intelligent customer experience and outsourcing solutions. They partner with ambitious global brands to make scaling easy, specializing in customer support, back-office operations, and AI services across diverse industries.
