HR Governance & Operations Specialist

Key responsibilities

• Design and run HR quality assurance reviews across the employee lifecycle, including, but not limited to various topics such as hiring, onboarding, performance management, transfers, disciplinary matters and exits.
• Review HR documentation and processes to ensure required steps are completed, documented and properly evidenced.
• Maintain the HR controls inventory, track control gaps, support root-cause analysis and follow up on remediation actions.
• Coordinate HR input for internal audits, external audits and regulatory reviews.
• Own and maintain the HR policy library, including drafting, review, approval, publication and annual refresh.
• Ensure HR policies remain aligned with Singapore employment law, MAS requirements and internal bank standards.
• Maintain the HR risk register and support RCSA, incident management and key risk indicator tracking.
• Build and maintain HR dashboards and management reporting covering areas such as headcount, attrition, hiring, training compliance, conduct, disciplinary trends and leave data.
• Provide practical HR advisory support to managers and HR colleagues on policy, process and governance matters.
• Contribute to HR process improvement, controls enhancement and digitisation initiative

• • 7–10 years of relevant experience in HR governance, HR risk, HR controls, HR compliance, audit or operational risk, preferably in a bank or MAS-regulated financial institution.

  • Strong knowledge of Singapore employment and HR regulations, including the Employment Act, CPF, work passes, PDPA, Retirement and Re-employment Act, and MOM/TAFEP Tripartite Guidelines.

  • Good understanding of relevant MAS expectations, including individual accountability, fit and proper standards, conduct risk, operational risk, outsourcing, technology risk, and AML/CFT training or staff screening.

  • Experience reviewing or testing HR controls across the employee lifecycle, including hiring, onboarding, performance management, disciplinary matters, grievances, exits and record retention.

  • Hands-on experience with HR quality assurance, control testing, audit coordination, RCSA, risk registers, issue tracking and management reporting.

  • Strong policy management, analytical, stakeholder management and communication skills, with high attention to detail and discretion in handling confidential HR matters.

We are looking forward to receiving your online application.

For any further information please do not hesitate to contact us!

Human Resources