HR Generalist

Position Title:   Human Resources Generalist

Reporting To:    Vice President of People

Location:           Chicago, IL (Hybrid)

The Company: Premier Dentist Partners

Company Overview

Premier Dentist Partners is a Dental Support Organization (DSO) that assists dental practices with non-clinical challenges and provides industry proven business support services. Our affiliated dentists live a higher quality lifestyle with more time focused on patients and less on administrative burden.

Our mission is to improve the lives of our dentists, staff and patients by providing leading non-clinical business support services in a collaborative environment. As part of our commitment, we help our affiliated dentists to collectively achieve attractive business economies of scale resulting in improved efficiency and profitability while lowering operational risks.

Our experienced Support Center team assists dentists with management of non-clinical staffing and human resources, finance and payroll administration, marketing, payor relations, supplies and capital equipment procurement, as well as information systems. With experience and dedicated support from professional management, dental offices are free to focus their attention on providing patient care.

Premier Dentist Partners offers practice owners an alternative to the traditional practice transition model. Our affiliation program offers practice owners the opportunity to partner with a highly collaborative and experienced

Job Summary

Premier Dentist Partners (PDP) is seeking a Human Resources Generalist to support the day-to-day execution of core HR functions while helping build scalable people practices that support growth, compliance, and employee experience.

The Human Resources Generalist will serve as a trusted partner to leaders, managers, and employees across our support center and field operations. This role is ideal for a hands-on HR professional who thrives in a dynamic, high-growth environment and is eager to help shape and mature HR processes within a PE-backed organization.

Job Responsibilities:

• Serve as a first point of contact for employee HR questions related to policies, benefits, leave, performance, and general employment matters
• Partner with managers to address employee relations issues, performance concerns, and corrective action processes
• Support investigations and documentation related to employee relations matters, escalating as appropriate
• Provide consistent guidance aligned with company policies, values, and applicable employment laws
• Support onboarding, offboarding, and employee lifecycle processes to ensure a smooth and compliant experience
• Maintain accurate employee records within HRIS and personnel files
• Assist with compliance across multiple states, including employment law basics, wage and hour practices, and required postings
• Partner with payroll and benefits teams to resolve employee inquiries and ensure accurate data flow
• Support leave of absence administration in coordination with vendors and internal stakeholders
• Assist in the development, implementation, and ongoing maintenance of HR policies, procedures, and manager resources
• Support performance management processes, including annual reviews, goal setting, and calibration cycles
• Contribute to employee engagement, retention, and culture initiatives
• Identify opportunities to streamline HR processes and improve employee experience as the organization scales
• Partner closely with Recruiting, Operations, Finance, and Leadership to support business needs
• Assist with special HR projects related to growth, acquisitions, or organizational changes
• Support data tracking and reporting for HR metrics such as turnover, retention, and employee trends

Knowledge, Skills & Abilities

• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general office systems.
• Strong interpersonal and communication skills with the ability to build trust across all levels of the organization
• High attention to detail and strong organizational skills
• Ability to manage sensitive information with discretion and professionalism
• Comfortable operating in a fast-paced, evolving environment with competing priorities
• Solutions-oriented mindset with a desire to improve processes and employee experience
• Alignment with PDP’s values of Integrity, Stewardship, Partnership, and Momentum

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• Minimum 3 years of HR experience, preferably in a multi-site, healthcare, or PE-backed environment
• Working knowledge of employment laws and HR best practices across multiple states
• Experience supporting both corporate and field-based employees strongly preferred
• Familiarity with HRIS systems, payroll platforms, and benefits administration tools; ADP and iCIMS is a plus
• SHRM-CP, PHR, or similar certification preferred but not required

Work Conditions

• Ability to maintain a 40-hour workweek; occasional extended hours may be required.
• Ability to travel to field offices as needed (up to 20% travel commitment).
• Prolonged sitting and computer use; ability to lift up to 15 lbs.