HR Generalist

Blue Cross of Idaho (BCI) is seeking an experienced Human Resources Generalist to support our employees and leaders across our HR Operations team. This role will engage with employees and managers in areas of HR policies, procedures, employee relations, leave administration, onboarding, compensation, benefits, general system administration, and special projects. This role is a fantastic way to be involved in HR programs, processes, data and systems, working with all departments across the organization. This individual will have an understanding of employment law and human resources policies, procedures, and programs, and is proactive, a self-starter, organized, work effectively with internal and external partners, and possesses excellent communication skills.

The position is located in Meridian, Idaho. Hybrid work schedule is supported. #LI-Hybrid

To be considered for this opportunity, you need:

• Experience: Two years of exempt-level Human Resource experience providing HR support to employee and manager populations. Experience to include HR Operations in a large size employer, to include experience with employee relations, leave administration, onboarding, and general experience in benefits and compensation.

• Education: Bachelor’s degree in human resources or related, or equivalent work experience (Two years relevant work experience is equivalent to one-year college)

To be successful in this position, you have:

• Must have a strong HR process and practical acumen.

• Solid understanding and experience in multiple HR functions and procedures (pay and benefits, compensation, labor law and employment standard methodologies, HR systems, training, performance management, employee relations)

• Demonstrated ability to identify and navigate complex problems and issues and provide solutions.

• Excellent written and verbal communication skills; ability to optimally deliver important messages across a diverse group of employees and leaders.

• Ability to handle sensitive and confidential information.

• Possess a working knowledge of American with Disabilities Act, Employee Rights & Privacy, FMLA, Employment Law, and Worker’s Compensation.

• Proficiency in Excel, PowerPoint, Word, Outlook and MS SharePoint

• Customer oriented approach with an urgent mentality in response to requests from all team members

• Familiarity with HR compliance and its application to protect both the organization and its employees.

•  Demonstrated ability in Human Resources (HR) Administration to effectively manage HR projects and initiatives.

•  Experience conducting new employee orientations to help new hires adjust to their roles and the organization culture.

•  Proficiency in onboarding new employees to ensure a smooth transition into the organization.

•   Knowledge of HRIS - Human Resources Info Systems is necessary to manage employee data and generate insightful reports.

•  Experience with HRIS systems for efficient and accurate processing of HR related transactions.

We'd also love it if you had:

• Healthcare or health insurance experience

• SHRM or HRCI certification

• Three to four years of experience in a corporate HR department

Key behavioral traits for this role:

• An interest in connecting with people in a genuine and human way; strong emotional intelligence

• Authentic, inspiring, and hands-on

• Aim to respond efficiently across all levels of an organization

• Enthusiastic to seeking out knowledge, new experiences, and candid feedback

Here's what your day may look like:

• Act as first point of contact for employee and manager questions regarding HR policies, procedures, leaves of absences, accommodations, compensation requests, etc. Resolve questions received via various channel support streams such as but not limited to, telephone and email, related to Human Resources, Benefits, Compensation, Leave of Absence, Payroll, and HR Policy and Procedures, with the goal of resolving question(s) or issue(s) upon initial contact and continued communication.

• Provide HR policy guidance and interpretation.  Monitor adherence to internal policies and legal standards.

• Counsel employees concerning work-related problems and provide feedback to management. Provide advice on HR operational issues and employment law.

• Assist in the development of new programs and initiatives to meet management and employee needs.

• Responsible for accurate and timely data changes related to employee onboarding, termination, records maintenance, and other employee-related business processes. Review and process HR service requests and transactions with high degree of accuracy and adherence to procedures.

• Serve as a trusted advisor to employees and management, supporting them on day-to-day HR matters, company policies, procedures, benefit and compensation related questions, etc. Educate them on company practices, tools, and resources, such as but not limited to, company intranet, as well as manager and employee self-service options.

• Present and coordinate employee onboarding and off-boarding.

• Identify and implement process improvements to the employee and manager experience.

• Partner with larger cross-functional teams and Centers of Excellence on projects.

• Analyze trends and metrics in partnership with the HR group to develop solutions, programs and policies

• May be asked to provide support in various Human Resources subject areas of talent acquisition, HRIS/System Administration, benefits, employee programs, employee relations, compensation, performance management, training, and reporting.

• Perform other duties as assigned.

As of the date of this posting, a good faith estimate of the current pay range is $71,708 to $100,391. The position is eligible for an annual incentive bonus (variable depending on company and employee performance).

The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, internal equity, geography, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer.

We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program.

We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.

Reasonable accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.