HR Generalist

Job Summary:

We are seeking an onsite HR Generalist to join our Human Resources Team at a high-growth personal homeowners insurance company. This role is a trusted partner to employees and managers at our Midvale, Utah office, supporting the full employee lifecycle with a primary focus on leaves of absence administration and ADA/reasonable accommodation compliance.

Reporting to the Payroll & HRIS Manager, you’ll partner closely with Payroll, Benefits, Legal, Compliance, and business leaders to ensure our employee programs are administered accurately, consistently, and in compliance with federal and Utah employment laws. This is an exciting opportunity for an HR professional who balances compliance with a people-first approach.

Duties/Responsibilities:

• Serve as a first point of contact for employee relations questions, conducting fair and timely investigations and documenting outcomes
• Support recruiting, onboarding, and offboarding, including offers, background checks, I-9 verification, and new hire orientation
• Assist with benefits administration, open enrollment, and employee inquiries
• Maintain accurate employee data in the HRIS and process employee changes in coordination with Payroll and the Payroll & Compliance Specialist.
• Coordinate with the IT managed service provider to ensure timely equipment allocation for new hires, equipment return for separating employees, and ongoing technology support for employees
• Support performance management, corrective action, and policy interpretation and updates
• Assist with compliance activities, including federal and Utah employment law requirements, reporting, and audits
• Administer all leaves of absence, including FMLA, USERRA, parental/bonding, military, personal, and short- and long-term disability, from initial request through return to work
• Determine leave eligibility, issue required notices, review medical certifications, and track entitlement, intermittent leave, and return-to-work dates
• Coordinate with third-party administrators, carriers, Payroll, and Benefits to ensure accurate pay, benefit continuation, and job protection during leave
• Manage the ADA interactive process for disability and pregnancy-related accommodation requests (ADA, ADAAA, PWFA, and applicable Utah law), including evaluating medical documentation, identifying essential job functions, and assessing undue hardship
• Recommend and document accommodation decisions in partnership with managers, employees, and healthcare providers while protecting confidentiality
• Maintain confidential leave and medical records separate from personnel files and ensure audit-ready documentation
• Other duties as assigned.

Required Skills/Abilities:

• Strong knowledge of federal and Utah employment laws, including FMLA, ADA/ADAAA, PWFA, Title VII, FLSA, and USERRA
• Excellent judgment and discretion in handling confidential medical and personal information
• Excellent written and verbal communication skills, with the ability to handle sensitive conversations with empathy and professionalism
• Strong organization and documentation skills; able to manage multiple cases and deadlines at once
• Ability to work independently and collaboratively with employees, managers, and leadership in a fast-paced, dynamic environment
• Proficiency with HRIS and Microsoft Office (Word, Excel, Outlook)

Required Education and Experience:

• Bachelor’s degree in Human Resources, Business, or a related field, or equivalent experience
• At least 3 years of progressive HR Generalist experience
• Demonstrated hands-on experience administering leaves of absence (FMLA and state leave laws), including intermittent leave and return to work
• Demonstrated experience managing ADA reasonable accommodation requests and the interactive process
• Ability to work onsite in Midvale, Utah

Preferred Requirements:

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification
• Experience in insurance, financial services, or another regulated industry
• Experience with leave and accommodation case management tools, third-party leave administrators, and workers’ compensation/return-to-work programs

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer