Key Responsibilities
- Serve as the first point of contact for employee and manager questions on policies, pay practices, benefits and workplace issues; resolve routine matters and escalate complex cases with clear documentation.
- Conduct employee relations intake and investigations into workplace concerns under HR Manager guidance, documenting findings and recommending fair, consistent outcomes.
- Administer leaves of absence and accommodations, including FMLA, CFRA, Pregnancy Disability Leave and the interactive process under FEHA, coordinating with payroll and benefits vendors.
- Own onboarding and offboarding, including new-hire paperwork, Form I-9 and E-Verify compliance, orientation, final pay timing and exit interviews.
- Maintain accurate employee records and HRIS data; partner with HRIS/Payroll on job, pay and status changes, and produce headcount and turnover reports.
- Support California and multi-state compliance: required postings, harassment prevention training (SB 1343), policy acknowledgments, record retention and the employee handbook.
- Coordinate company HR programs, including the annual performance review cycle, open enrollment, training rollouts and employee engagement activities.
- Support the warehouse sites in Ontario, CA and Indiana on HR processes, working with site leaders to keep policies and documentation consistent across locations.
How You Work
- You follow through: cases are documented, deadlines are met and nothing falls through the cracks.
- You are approachable and steady: employees trust you with sensitive issues, and managers trust your advice.
- You collaborate across Talent Acquisition, HRIS/Payroll, Legal and site leadership to get things done.
Required
- 3+ years of HR generalist experience, ideally in a multi-site environment.
- Working knowledge of California employment law, including wage and hour rules, leaves (CFRA, PDL, FMLA) and FEHA.
- Hands-on experience with employee relations intake, documentation and investigations.
- Experience with an HRIS and Form I-9 / E-Verify processes.
- Sound judgment with confidential information and the ability to explain policies clearly to employees at all levels.
- Proficiency in Excel for HR reporting.
Preferred
- Experience supporting warehouse, distribution or other hourly workforces.
- Bachelor’s degree in Human Resources, Business or a related field, or equivalent experience.
- SHRM-CP, PHR or similar HR certification.
- Proficiency in Mandarin Chinese, to support a bilingual workforce.
Skills Required
- 3+ years of HR generalist experience, ideally in a multi-site environment
- Working knowledge of California employment law, including wage and hour rules, CFRA, PDL, FMLA, and FEHA
- Hands-on experience with employee relations intake, documentation, and investigations
- Experience with an HRIS and Form I-9 / E-Verify processes
- Sound judgment with confidential information and ability to explain policies clearly to employees at all levels
- Proficiency in Excel for HR reporting
- Experience supporting warehouse, distribution, or other hourly workforces
- Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience
- SHRM-CP, PHR, or similar HR certification
- Proficiency in Mandarin Chinese to support a bilingual workforce
What We Do
Newegg Inc. is the leading tech-focused e-retailer in North America, with a global reach in Europe, South America, Asia Pacific, and the Middle East. Founded in 2001, the company offers its tens of millions of registered users a comprehensive selection of the latest consumer electronics, entertainment, smart home, gaming products, and much more!
Why Work With Us
Newegg is rapidly growing, and our core values guide our entrepreneurial spirit. We recognize performance and support new ideas, and empower individuals to take ownership of their work while creating something unique. We offer benefits day-1, pet insurance, 401k match like no other, and other perks.
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