About Westlake Financial
Westlake Financial is a rapidly growing FinTech organization transforming the automotive lending industry through technology, innovation, and exceptional service. As the nation's largest privately held auto finance company, we support more than 25,000 dealer partners across North America while creating opportunities for our employees to learn, grow, and make an impact.
We are seeking an experienced and knowledgeable Human Resources Generalist with a strong background in Workers' Compensation, Leave of Absence Administration, and Reasonable Accommodations. This role will serve as a key resource to employees and management, ensuring compliance with federal, state, and local employment laws while providing exceptional employee support throughout the employee lifecycle.
The ideal candidate is highly organized, detail-oriented, and experienced in managing complex employee relations matters, disability and leave programs, interactive accommodation processes, and workers' compensation claims.
Essential Duties and Responsibilities
Workers' Compensation Administration
- Manage all aspects of workers' compensation claims from initial report through claim closure.
- Coordinate with employees, managers, insurance carriers, and third-party administrators.
- Monitor claim status and ensure timely reporting and documentation.
- Facilitate return-to-work and transitional duty programs.
- Maintain compliance with applicable workers' compensation regulations.
Leave of Absence Administration
- Administer and track employee leaves
- Evaluate leave eligibility and provide employees with required notices and documentation.
- Maintain accurate leave records and ensure compliance with applicable laws and company policies.
- Communicate effectively with employees and managers regarding leave status, requirements, and return-to-work processes.
- Lead the interactive process for reasonable accommodation requests.
- Assess accommodation requests and collaborate with employees, management, healthcare providers, and legal counsel as appropriate.
- Develop and implement reasonable accommodation solutions while maintaining business effectiveness.
- Maintain confidential medical documentation and records.
- Ensure compliance with ADA and other applicable disability and accommodation laws.
General Human Resources Support
- Provide guidance to managers and employees on HR policies, procedures, and best practices.
- Support employee relations investigations and conflict resolution efforts.
- Assist with performance management and corrective action processes.
- Maintain accurate employee records and HRIS data.
- Support compliance with federal, state, and local employment regulations.
- Assist with special HR projects and initiatives as assigned.
Qualifications
Required
- Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience.
- 2+ years of progressive HR experience, experience administering workers compensation claims and leave of absence and accommodation experience.
- Proficiency with HRIS systems (UKG a plus) and Microsoft Office Suite.
- Excellent communication, organizational, and problem-solving skills.
- Ability to handle sensitive and confidential information with discretion.
Preferred
- Multi-state employment law experience.
- Experience in a high-volume or multi-location environment.
- PHR certification
What’s our Pay rate?
- $68,000/year-70,304/year plus bonus opportunities.
- The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
BENEFITS
- Medical, Dental, and Vision benefits
- Life Insurance, Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program plus company matching
- Wellness Program, Daily Team Exercises
- Metro Tap Card and Metro-link Reimbursement
- Career Path Opportunities
- Discounts on Parks, Museums, Movie Tickets, and Attractions
- AT&T Wireless Discounts
- UKG Wallet
- Onsite Yoga
- Annual Flu Shots
- Paid Vacations Days
- Paid Sick days
- Paid holidays
- HGym
- Rental Car Discounts
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
- 2+ years of progressive HR experience.
- Experience administering workers’ compensation claims.
- Experience administering leaves of absence.
- Experience with reasonable accommodations.
- Proficiency with HRIS systems; UKG is a plus.
- Proficiency with Microsoft Office Suite.
- Excellent communication, organizational, and problem-solving skills.
- Ability to handle sensitive and confidential information with discretion.
- Multi-state employment law experience.
- Experience in a high-volume or multi-location environment.
- PHR certification.
What We Do
People. Purpose. Passion. These are the hallmarks of Westlake Financial Services, and have been since our inception in 1988. Westlake specializes in prime to sub-prime automotive financing, helping car dealerships do what they do best: sell cars. Our unique credit approval software (known as "The Buy Program ©") allows dealers to get an on-the-spot loan approval with out waiting for callbacks, fax-backs, or rehashes. Westlake Financial is an Internet based, privately held finance company that specializes in the acquisition and servicing of prime, sub-prime, and non-prime automotive retail installment contracts. Headquartered in Southern California, Westlake originates indirect retail installment contracts through a network of 21,000 new and used car dealers throughout the United States. All collections and servicing are performed in-house from its central facility located in the Mid-Wilshire area of Los Angeles. Westlake's success didn't just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to build and refine, always keeping our dealers and customers in mind. Looking for a Career in auto finance, please view the following link: https://www.westlakefinancial.com/careers/
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