HR Generalist

As the premiere Raymond Solutions & Service Center in the Northeast, Pengate Handling Systems built a reputation based on cutting-edge innovation, quality products and outstanding service. In addition to the full line of Raymond forklifts and equipment, we offer comprehensive material handling solutions to take your day-to-day warehousing and distribution operations to a new level of performance and productivity.

Pengate Handling Systems is looking for an HR Generalist to join our Human Resources team! This is a great opportunity for someone early in their HR career who enjoys working with employees, staying organized, and gaining exposure to multiple areas of Human Resources.

In this role, you’ll partner with our HR team to support employees throughout the employee lifecycle, respond to day-to-day HR questions, coordinate HR processes, maintain employee records, support onboarding and leave administration, and assist with employee engagement initiatives.

What You’ll Do

HR Administration & Operations

• Maintain accurate and confidential employee records within HR systems and personnel files.
• Process employee changes, including new hires, transfers, promotions, compensation changes, and separations.
• Prepare routine HR reports and assist with audits, employee record reviews, and data updates.
• Maintain HR forms, checklists, organizational charts, SOPs, and employee resources.
• Support HR training by coordinating schedules and tracking attendance and completion.
• Assist with leave management processes and ensure appropriate documentation and procedures are followed.
• Support HR projects and process improvement initiatives.
• Provide general administrative support to the HR team as needed.

Employee Support & HR Requests

• Serve as a day-to-day HR resource for employees, answering questions related to HR processes, policies, benefits resources, and employee programs.
• Monitor HR requests through shared inboxes and ticketing systems and ensure timely follow-up.
• Accurately document employee requests, actions taken, and resolutions.
• Recognize sensitive or complex employee matters and escalate them to the appropriate HR team member.
• Track open requests through completion and provide follow-up as needed.
• Help maintain FAQs and employee self-service resources based on recurring questions.

Employee Lifecycle & Onboarding

• Support employee onboarding, including required documentation, communications, orientation scheduling, and follow-up.
• Track completion of new hire documentation and coordinate with employees, managers, and internal partners.
• Facilitate assigned portions of new hire orientation.
• Support employee transfers, promotions, organizational changes, and offboarding activities.
• Provide recruiting support as needed.

Employee Engagement & Communications

• Assist with employee engagement activities, recognition programs, surveys, and company events.
• Coordinate event logistics, materials, scheduling, and participation tracking.
• Support employee survey communications, reminders, and follow-up activities.
• Draft employee communications and HR announcements for review.
• Partner with the HR team on initiatives that support employee engagement and the overall employee experience.

What We’re Looking For

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent education and relevant experience may be considered.
• 1–3 years of experience in Human Resources, HR administration, employee support, or a related role. Relevant internship experience may also be considered.
• Basic understanding of HR practices, employee lifecycle processes, and workplace policies.
• Experience with onboarding, employee records, HR service requests, or ticket/case management is a plus.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Customer-service mindset with the ability to work effectively with employees and leaders at all levels.
• Ability to handle sensitive and confidential information professionally.
• Proficiency in Microsoft Office and comfort learning HRIS and other HR technology.
• Ability to work independently while collaborating closely with the HR team.

Benefits of working at Pengate

• Generous PTO and 8 paid holidays
• 401(k) w/ match
• Comprehensive medical benefits, dental plans, and vision coverage
• Opportunities for advancement and ongoing professional development
•  Employee development and training opportunities
• Opportunities for professional growth and career development

Pengate Handling Systems is dedicated to being an Equal Opportunity Employer. We promote and celebrate a diverse workforce and do not tolerate any discrimination. All human relations decisions will not be based on persons’ race, color, religion, sex, national original, marital status, disability, genetic information, age, veteran status, or citizenship. All potential hires are subject to pre-employment checks which include but are not limited to background checks and drug screenings. In addition, we will provide reasonable accommodations for individuals with disabilities. Should you require an accommodation in completing an application, interview, or pre-employment requirement, please reach out to our Talent Acquisition team at [email protected]