Why Ryan?
Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
This is a hybrid role based in our Plano office, requiring in-office presence 1-2 days per week.
Duties and responsibilities, as they align to Ryan’s Key Results
People:
- Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards, and government regulations.
- Responds to inquiries from employees and managers concerning a variety of sensitive and confidential human resources issues.
Client:
- Answers front-line HR and benefits questions from employees and escalates complex questions and issues to the appropriate groups.
- Investigates, documents, and resolves employee relations issues and grievances.
- Assists with the coordination and delivery of new employee on-boarding, orientation, and other employee-related programs.
- Coordinates and communicates employee transfers, promotions, and other status changes to relevant parties.
- Coordinates employee departures. Conducts exit interviews, analyzes data and makes recommendations to the management team for corrective action and continuous improvement.
- Coordinates work visas for employees.
Value:
- Responds to unemployment claims and participates in appeals hearings as necessary.
- Performs job analyses to create and maintain job descriptions.
- Assists with coordination and tracking of leaves of absence and FMLA designations.
- Maintains awareness of employment and labor laws and makes recommendations as appropriate for all locations.
- Assists with the creation, maintenance, and organization of the Firm’s online Policies and Procedures and related documents.
- Assists in maintaining HR-related content on internal and external websites.
- Administers the performance evaluation system and assists with the compilation, distribution and communication of data associated with the raise and promotion process.
- Assists with maintaining the HRMS system, always ensuring data integrity.
- Assists with the due diligence process for acquisitions and the integration process of employees obtained through company acquisitions as well of the integration of new practice areas within the Firm.
- Maintains affirmative action program, assists with creation of annual EEO-1 report, and maintains other records, reports, and logs to conform to EEO regulations.
- Coordinates and assists with the administration of internal and external surveys.
- Writes, maintains, and supports a variety of reports or queries, utilizing appropriate reporting tools. Assists in development of standard reports for internal customer needs.
- Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
- Maintains and coordinates employee recognition programs.
- Participates on committees, special projects, and seeks additional responsibilities.
- Performs other duties as assigned.
Education and Experience:
Bachelor’s degree in human resources or related field required with one to three years of human resources generalist experience, including exposure to employee relations, employment and labor laws, benefits, and compensation.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft® Word, Excel, Access, PowerPoint, HRIS, Outlook, and Internet navigation and research.
Certificates and Licenses:
PHR or SPHR certification preferred.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Work Environment:
- Standard indoor office environment.
- Long periods of sitting while working at computer.
- Position requires regular interaction with employees and vendors both in person and via e-mail and telephone.
- Independent travel requirement: 5 – 10%.
Equal Opportunity Employer: disability/veteran
Top Skills
What We Do
Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis.
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.







