Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our overall mission is to support sites in stronger study delivery.
Job DescriptionWe are looking for a proactive HR Generalist to join Milestone One!
The HR Generalist plays a key role in supporting day-to-day human resources operations and ensuring the company’s HR practices are compliant, efficient, and aligned with business goals. This position is responsible for administering HR policies and procedures, managing employee relations, supporting payroll processing, maintaining HR records, and assisting with performance management and benefits administration.
Key Responsibilities
- Serve as the first point of contact for HR-related inquiries from employees.
- Providing day-to-day HR support and guidance to employees.
- Administer employee benefits programs and benefit communications.
- Administer all employee leave programs, including FMLA, ADA, state-specific leaves, personal leaves, and other time-off requests.
- Maintain accurate and confidential employee records in HRIS and personnel files.
- Partner with managers to address employee relations issues, conduct investigations, and recommend appropriate actions.
- Assist in developing and implementing HR policies and procedures in compliance with federal, state, and local laws.
- Support payroll processing by providing accurate employee data and resolving discrepancies.
- Identifying and implementing solutions that support employee motivation and engagement.
- Coordinating background checks and ensuring all reports are complete and properly tracked.
What We Offer
- Professional development opportunities and cross-functional learning.
- Supportive culture emphasizing accuracy, integrity, and employee well-being.
- Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
- Familiarity with state-specific employment regulations is an asset and ability to identify and verify applicable information.
- Excellent organizational skills and attention to detail.
- Proficiency in MS Office (especially Excel); HRIS or payroll systems experience is a plus.
- Strong English communication skills (spoken and written).
- Ability to handle confidential information with discretion and professionalism.
- Practical payroll calculation skills is a plus.
Competencies
- Accountability, integrity, collaboration, attention to detail, problem solving, and strong communication skills.
If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you!
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
- Familiarity with state-specific employment regulations
- Excellent organizational skills and attention to detail
- Proficiency in MS Office, especially Excel
- Experience with HRIS or payroll systems
- Strong English communication skills, spoken and written
- Ability to handle confidential information with discretion
- Practical payroll calculation skills
What We Do
PSI is a leading full-service global Contract Research Organization whose key strength is predictable patient enrollment across multiple therapeutic areas. PSI is known in the industry as a CRO focused on ‘on-time project delivery’. This is achieved through investing substantial effort and MD resources into performing quality feasibility assessments that provide an accurate predictor of study timelines. PSI’s global reach allows us to run clinical trials across multiple continents, in 50+ countries around the world. PSI’s reputation is that of a 'no-nonsense' CRO focused on timely patient enrollment and project delivery. An exceptionally high repeat and referral business rates alongside low staff turnover are indicative of our commitment to be the best CRO in the world as measured by our clients and our employees. http://www.psi-cro.com
.png)
